Receptionist

NIRMALLYAM RESIDENCY HOTELS PRIVATE LIMITED

0 - 4 years

0 Lacs

kerala

Posted:1 week ago| Platform: Shine logo

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Skills Required

phone etiquette communication skills receptionist duties customer service interpersonal skills clerical skills administrative tasks

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: As a Front Desk Receptionist at NIRMALLYAM RESIDENCY HOTEL AND COOLBAR, located in Chagaramkulam, you will be responsible for handling phone inquiries, performing receptionist duties, completing clerical tasks, and providing exceptional customer service. Your role will involve checking guests in and out, managing reservations, addressing guest inquiries and issues, and maintaining a welcoming environment in the reception area. Key Responsibilities: - Handle phone inquiries with professionalism and courtesy - Perform receptionist duties efficiently - Complete clerical tasks accurately and in a timely manner - Provide exceptional customer service to all guests - Check guests in and out smoothly - Manage reservations effectively - Address guest inquiries and issues promptly - Maintain a welcoming environment in the reception area Qualifications Required: - Proficient in phone etiquette and communication skills - Experience with receptionist duties and customer service - Possess clerical skills and ability to perform administrative tasks effectively - Excellent interpersonal skills and a friendly demeanor - Ability to handle multiple tasks and work efficiently under pressure - Previous experience in the hospitality industry is a plus - High school diploma or equivalent is required,

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Receptionist