Front Desk Receptionist

Location - Puri

Contact no. - 8050724063

Core responsibilities

• Guest reception: Welcoming guests warmly, assisting with check-in and check-out procedures, and providing information about hotel services and amenities.
• Reservations: Managing room bookings, modifications, and cancellations.
• Communication and coordination: Acting as the central point of communication between guests and other departments, such as housekeeping and maintenance, to fulfill guest requests.
• Financial management: Handling guest accounts, processing payments, and managing billing from check-in to check-out.
• Problem-solving: Addressing guest complaints, concerns, and requests efficiently to ensure guest satisfaction.
• Information management: Maintaining guest records and handling messages and mail for guests.
• Revenue generation: Upselling services like room upgrades or late checkouts to increase profitability.

Other key duties

• Concierge services: Assisting guests with various needs, such as booking tickets or providing information on local attractions.
• Lost and found: Managing and securely storing lost and found items until they can be returned to the owner.
• Room status management: Keeping track of room availability and status.
• Front office maintenance: Ensuring the lobby and front desk area are neat and well-maintained

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹14,000.00 per month

Benefits:

• Food provided

Work Location: In person