Front Desk Officer

Job Title: Front Desk Officer
Location: HO Pune
Department: Admin
Reporting To: Admin Manager

Key Responsibilities:

1. Front Desk & Reception Handling:

• Greet and assist visitors, clients, and employees in a courteous and professional manner.
• Manage incoming calls, emails, and inquiries; route them to the appropriate departments.
• Maintain a clean, organized, and welcoming reception area.
• Manage visitor logbooks and issue visitor passes as per company protocol.
• Coordinate meeting room bookings and ensure timely setup.

2. Receipt & Dispatch Management:

• Handle inward and outward couriers and maintain proper records.
• Ensure timely dispatch and receipt of documents, parcels, and packages.
• Coordinate with courier services and vendors for smooth operations.
• Track deliveries and follow up on pending shipments or issues.

3. Housekeeping Supervision:

• Oversee housekeeping staff to maintain cleanliness and hygiene across office premises.
• Monitor daily cleaning schedules and ensure standards are maintained.
• Report maintenance issues to Admin/Facility Manager promptly.
• Ensure availability of cleaning and hygiene supplies.

4. Transport & Driver Coordination:

• Manage and assign duties to company drivers.
• Maintain a transport log for vehicle usage, fuel consumption, and servicing schedules.
• Ensure timely pick-up/drop arrangements for employees or guests when required.
• Monitor driver behaviour and ensure adherence to company policies.

5. Basic Inventory Deployment:

• Maintain stock levels of basic office supplies and pantry items.
• Coordinate with vendors for inventory procurement as per requirements.
• Issue office supplies to departments against requisitions.
• Track inventory usage and report shortages or surpluses.

Key Skills & Competencies:

• Strong communication and interpersonal skills
• Basic computer knowledge (MS Office, email, etc.)
• Good organizational and time management abilities
• Attention to detail and a proactive approach
• Professional appearance and courteous behaviour

Qualification & Experience:

• Any Graduate or related degree in any discipline
• 2–4 years of experience in front office or administrative roles
• Prior experience in handling similar responsibilities is preferred

Salary:

2.5 LPA to 3.0LPA

Job Type: Full-time

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Leave encashment
• Provident Fund

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Supplemental Pay:

• Yearly bonus