Front Desk Officer

Front Desk Officer

Location: Padivattom, Ernakulam

Experience: 1 –2 years experience as Front Office Executive

Salary: 20,000-25,000 per month

Language : Fluency in English, Hindi and Malayalam

Qualification: Any Graduation

Requirements:

• Prior experience in ticket booking for higher officials(GDS knowledge or online booking tools preferred)
• IATA certification is a strong advantage
• Strong communication skills in Hindi, English, and Malayalam
• Proficient in MS Office and basic administrative tools

Responsibilities:

• Manage front office operations including guest reception, visitor management, and phone/email handling
• Handle domestic and international flight bookings and travel arrangements for officials
• Coordinate with airlines, travel agents, and portals for efficient ticketing and itinerary management
• Provide courteous and professional customer service at the front desk
• Support administrative tasks and assist other departments when needed
• Maintain confidentiality and professionalism in all front office duties

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift
• Monday to Friday

Supplemental Pay:

• Yearly bonus

Education:

• Bachelor's (Preferred)

Experience:

• Front desk: 1 year (Preferred)

Language:

• English (Required)
• Hindi (Preferred)

License/Certification:

• IATA (Preferred)