Front Desk Executive

Sri Sri Wellbeing

3 - 5 years

0 Lacs

pune/pimpri-chinchwad area

Posted:15 hours ago| Platform:

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Skills Required

healthcare communication scheduling billing management software

Work Mode

On-site

Job Type

Full Time

Job Description

Educational Background:
Minimum graduate or diploma in healthcare administration, hospitality, or a related field. Experience in a medical or wellness center is preferred.
Experience:
Minimum
3 to 5 years
of experience in handling reception.
Communication & Customer Service:
Strong verbal skills in
English, Hindi, and Marathi
, with the ability to build rapport with patients.
Sales & Package Promotion Skills:
Ability to upsell
treatment packages, wellness programs, and memberships
by effectively explaining their benefits.
Front Desk & Administrative Expertise:
Skilled in
appointment scheduling, patient records, billing, daily cash handling, and coordinating with doctors & therapists
for smooth operations.
Customer Relationship Management (CRM):
Experience in
following up with patients, managing guests, and handling feedback
to improve customer retention.
Digital & Tech Skills:
Proficiency in
MS Office, hospital management software, and social media tools
for promotions and digital record-keeping.
Professionalism & Hygiene Awareness:
Well-groomed, punctual, and disciplined, with a strong focus on workplace hygiene and professional etiquette.
Knowledge of Ayurveda & Panchakarma (Preferred):
A basic understanding of
Ayurvedic treatments, Panchakarma therapies, and eye care
to assist patients confidently.

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