Front Desk Executive- showroom (Female)

Job Title: Front Desk Executive (Showroom)

Job Summary

The Front Desk Executive is the first point of contact for customers visiting the showroom. The role involves welcoming customers, understanding their requirements, coordinating with the sales team, and ensuring a smooth and pleasant customer experience.

Key Responsibilities

• Greet and welcome walk-in customers in a friendly and professional manner
• Understand customer requirements and direct them to the appropriate sales executive
• Manage customer footfall and maintain visitor records
• Handle incoming calls, inquiries, and appointment scheduling
• Coordinate with sales, service, and delivery teams for customer support
• Maintain cleanliness and professional appearance of the front desk and showroom area
• Assist in customer follow-ups and basic data entry into CRM systems
• Handle customer queries and escalate issues when required
• Support sales promotions, events, and showroom activities
• Manage courier, documents, and basic administrative tasks

Required Skills & Qualifications

• Graduate / Diploma in any discipline (preferred)
• Experience as a Front Desk Executive, Receptionist, or Customer Relationship role
• Excellent communication skills in English and local language
• Customer-focused attitude with a pleasing personality
• Basic computer knowledge (MS Office, CRM systems)
• Ability to handle multiple customers simultaneously

Experience

• 1–3 years of experience in showroom / retail / hospitality environment
• Freshers with good communication skills may apply

Key Competencies

• Strong interpersonal and coordination skills
• Sales support and customer handling ability
• Presentable, well-groomed appearance
• Problem-solving mindset

Contact Details

Akshada Shinde

Human Resource Business Partner

8454810898

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Job Type: Full-time

Pay: ₹20,000.00 - ₹32,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Paid sick time

Work Location: In person