Front Desk Executive

Position: Front Desk Executive
Department: Operations
Location: Noida, Sector 126
Experience: Minimum 2 years in the hospitality industry, ideally within a 5-star hotel or fine-dining restaurant.

Key Responsibilities:

• Serve as the primary contact for all clients, addressing their issues and inquiries effectively.
• Establish and execute front desk standards and workflows.
• Resolve guest concerns and respond to questions, delivering outstanding customer service.
• Maintain a tidy and organized reception and front desk area.
• Oversee team members and all reception operations, including reservations, scheduling, calls, and email correspondence.
• Carry out administrative tasks like filing documents and updating records as required.
• Manage walk-in and phone inquiries, documenting visitor details accurately.
• Supervise the reception team, monitor housekeeping personnel, and oversee office support staff.
• Welcome clients visiting the premises and ensure meticulous maintenance of the visitor log.

Job Types: Full-time, Permanent

Pay: ₹20,550.87 - ₹35,604.20 per month

Schedule:

• Day shift
• Morning shift

Application Question(s):

• Do you have at least 2 years of experience working in the hospitality industry? (Yes/No)
• Have you worked in a 5-star hotel or fine-dining restaurant environment? (Yes/No)
• Are you currently based in Noida or willing to relocate? (Yes/No)
• How many years of experience do you have in a front desk or customer-facing role? (Numeric)
• Have you supervised housekeeping or office support staff before? (Yes/No)

• Current CTC:
• Expected CTC:
• Notice period (In days)

Work Location: In person

Expected Start Date: 13/07/2025