Front Desk Executive

Job Description

Company Overview Podar Education Network, established in 1927 by Sheth Anandilal Podar, is a renowned leader in the educational sector with a rich history rooted in traditional Indian values of honesty, integrity, and service. With a network of 139 institutions and a student strength of over 200,000, Podar offers a variety of educational streams and prides itself on innovative learning methods and quality education across India. Job Overview We are looking for a Junior Front Desk Executive for our Sangli location. This full-time position requires a candidate with 1 to 3 years of work experience. The ideal candidate will be responsible for managing front desk operations and ensuring effective communication within the educational institution. This role is crucial in maintaining the first impression of our school and providing essential administrative support. Qualifications and Skills Proven experience in handling front desk responsibilities with exemplary customer service skills. Must have skill in handling reception activities efficiently. (Mandatory skill) Strong office assistant capabilities, comfortable managing administrative tasks. (Mandatory skill) Fluent in communication skills for efficient interaction with parents, students, and staff. (Mandatory skill) Proficiency in managing telecalling duties, ensuring effective communication and record-keeping. Experience in counselling students and parents, providing accurate information and guidance. Excellent organizational skills, ability to multitask and prioritize tasks effectively under pressure. Computer literate with proficiency in using MS Office and basic office equipment. Roles and Responsibilities Serve as the first point of contact at the front desk, greeting guests and providing information. Manage all incoming calls, route them to the appropriate office departments, and maintain call logs. Oversee the reception area, ensuring it is presentable and equipped with necessary supplies. Assist in student admission processes, provide counselling, and answer inquiries from parents. Handle office communications, distribute messages, and address inquiries with professionalism. Maintain and update student and staff records with accuracy and confidentiality. Support administrative staff in daily activities, ensuring smooth operations and workflow. Coordinate with teachers and school management to schedule meetings and appointments.