Front Desk Executive

Job Description

We’re looking for a smart, proactive, and highly motivated Front Desk & Communication Executive for our luxury serviced apartments in Khar West, Mumbai. This is not just a front desk job – we want someone who genuinely enjoys helping people, communicates fluently in English, and can take initiative without waiting for instructions. What You’ll Do: Welcome and assist guests with warmth and professionalism Handle bookings, inquiries, and communication via phone, email, and OTAs like Airbnb and Booking.com Coordinate smoothly with housekeeping and other teams to ensure top-notch guest experience Take ownership of guest satisfaction from arrival to departure Manage daily front desk operations with attention to detail and promptness You Should Have: Excellent spoken and written English (mandatory) A helpful, positive attitude and ability to work independently Strong communication skills and comfort with guest interactions Prior experience in hospitality or serviced apartments preferred Based in Mumbai and ready to work from our property in Khar West Details: Job Type: Full-time Location: Khar West, Mumbai If you’re someone who takes pride in your work, cares about guest experience, and can represent a high-end brand with confidence – we’d love to hear from you Show more Show less