Front Desk Executive

1. Front Office Management

• Greet and assist parents, visitors, and staff in a professional and friendly manner.
• Manage the reception area to ensure a welcoming and organized environment.
• Handle incoming phone calls, emails, and messages; direct them to the appropriate department or staff member.

2. Communication & Coordination

• Maintain an updated contact list of staff, parents, vendors, and emergency services.
• Coordinate with teaching and non-teaching staff for daily schedules, announcements, and meetings.
• Disseminate important notices and circulars to parents and staff as required.

3. Administrative Support

• Maintain visitor records, appointment schedules, and attendance logs.
• Assist with admissions-related inquiries, provide prospectus forms, and guide parents through basic admission procedures.
• Handle courier services, incoming and outgoing mail, and school-related deliveries.

4. Record Keeping & Reporting

• Maintain records of student/parent inquiries, complaints, and feedback, and share with the concerned authority.
• Keep track of front office supplies and request replenishments when necessary.
• Prepare daily/weekly reports on visitor traffic, calls received, and pending tasks.

5. Safety & Compliance

• Ensure visitor check-in/check-out protocols are followed for security.
• Support emergency procedures (fire drill, first aid coordination) and maintain a calm environment

Qualifications & Skills Required:

• Graduate in any discipline; Diploma in Office Management/Administration preferred.
• Proficiency in MS Office (Word, Excel) and basic email/telephone etiquette.
• Excellent communication skills in English and Hindi (knowledge of Marathi language is a plus).
• Pleasant personality, strong interpersonal skills, and customer-service orientation.
• Ability to multitask, prioritize, and handle confidential information.

Job Type: Full-time

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

• Commuter assistance
• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person