Front Desk Executive- Male

Designation: Front Desk Executive

Experience: More than 1year with clinic or hospital industry

Language Efficiency: Fluent in English and mother tongue

• Welcome the customer with pleasant smile and positive body language.
• Answering the phone calls with the sense of obligation and with Namaste culture.
• Maintenance of appointments registers of patients and corporate clients
• Generating and Dispatching medical reports to the clients
• Handles and manages all customer relation activities
• Registration and Billing of Customers
• Maintaining the record of the patients
• To educate clients on any running offers based upon the procedure selected.
• Taking feedback of the customer through google review, coordination for the pickup of reports.
• Handling over flow of customer from Billing Desk.
• In case customer has any queries/ complaint same needs to be resolved at their level, if not then escalate it to appropriate department.

Activity List:

• Billing
• Registrations
• Patient Quires
• Telephone
• Report Delivery
• Customer Feedbacks
• E - doc

Candidate Resident Location:

• Candidates residing in and around Edapally are preferred.

Job Type: Full-time

Pay: ₹13,000.00 - ₹15,000.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Leave encashment
• Provident Fund

Ability to commute/relocate:

• Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)

Education:

• Diploma (Required)

Experience:

• total work: 1 year (Required)

Language:

• English (Required)

Work Location: In person