Front Desk Executive

Lodha Group

3 - 5 years

3 - 4 Lacs

Mumbai

Posted:4 hours ago| Platform:

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Skills Required

Training Hospitality management Front Desk Executive Time management Legal Customer service Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

A duty managers responsibilities include:

Customer service: Addressing customer concerns and helping staff meet their needs
Leadership: Ensuring the hotel runs efficiently by designating tasks, resolving problems, and boosting morale
Communication: Maintaining regular communication about your shift and attending meetings
Flexibility: Being flexible to assist with business and guest needs, including working in different shifts
Security: Ensuring the hotels security, stocks, and keys are safe while on duty
Emergency response: Assuming responsibility for emergency situations while on duty
Training: Assisting with the training and induction of new staff
Maintenance: Identifying and reporting maintenance requirements and hazards
Health and safety: Assisting the operations manager with legal obligations related to health and safety

Duty managers should have strong leadership skills, the ability to make quick decisions, and excellent communication skills. They may also need a bachelors degree in hospitality management or a related field, and previous experience in a supervisory role

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