Front Desk Executive

Job description

Job Title: Receptionist– Healthcare Firm

Location: [Sahaj knee experts - Indore ]
Job Type: [Full-Time]

Job Summary:

The Receptionist is the first point of contact for patients and visitors at the healthcare facility. This role is responsible for creating a welcoming environment, managing front desk operations, scheduling appointments, handling phone calls, and supporting administrative functions. The ideal candidate is organized, compassionate, and able to multitask in a fast-paced medical environment.

Key Responsibilities:

• Greet patients and visitors warmly and professionally.
• Answer and direct incoming phone calls in a courteous and timely manner.
• Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems.
• Register new patients and update existing patient records.
• Verify insurance information and collect co-pays or outstanding balances.
• Maintain the cleanliness and organization of the reception area.
• Communicate effectively with clinical and administrative staff.
• Handle incoming and outgoing mail, emails, and faxes.
• Ensure patient confidentiality and comply with HIPAA regulations.
• Assist with general administrative tasks as needed (filing, data entry, etc.).
• Ayushmaan bharat claim processing experience is required.

Qualifications:

• High school diploma or equivalent; associate degree or administrative training preferred.
• Prior experience in a hospital's reception or hotel's reception is strongly preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a team-oriented environment and handle stressful situations calmly.
• Strong organizational and time-management skills.

Working Conditions:

• Work is typically performed in a healthcare office or clinic setting.
• May require long periods of standing or sitting.
• Must be able to manage multiple priorities and respond to emergencies or urgent requests as needed.

Let me know if you want to tailor this description for a specific type of healthcare firm (e.g., dental clinic, hospital, private practice).

Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Shift :

Day Shift .

Job Type: Full-time

Pay: ₹10,000.00 - ₹18,000.00 per month

Application Question(s):

• Do you have experience in processing the claims of Ayushmaan Bharat?

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person