Front Desk Cum CRM (2+ yrs in Hospital/clinic)

2 years

0 Lacs

Posted:3 weeks ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Front Desk Cum CRM & Calling Executive


Role Overview:


Key Responsibilities:

● Manage reception, greet patients, handle phone/email inquiries

● Maintain appointment schedules and confirmations

● Enter patient data into CRM, maintain client database

● Conduct follow-up calls for pending treatments or feedback

● Coordinate with operations for a smooth patient journey

● Support the front office in billing, documentation, and consent processes


Qualifications:

● Graduate with 2+ years of experience in customer handling/front desk/CRM

● Excellent communication skills in English and the local language

● Basic computer proficiency (MS Office, CRM systems)

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