Front Desk Caller

As a Front Desk Caller, your role involves managing incoming and outgoing calls with exceptional customer service. You will serve as the first point of contact for visitors and clients, ensuring smooth communication and efficient front-desk operations. Key Responsibilities: - Answer and route incoming calls in a polite and professional manner. - Make outbound calls for follow-ups, client coordination, or appointment confirmations. - Greet and assist visitors promptly and courteously. - Maintain a record of all calls, messages, and visitor details. - Handle basic inquiries about the company's services and direct calls to the appropriate departments. - Schedule and manage appointments, meetings, and calendars. - Coordinate with internal teams for smooth communication flow. - Ensure the front desk area is organized, clean, and welcoming. - Manage courier services, deliveries, and office correspondence. - Support administrative tasks as assigned by management. Qualifications Required: - Proven experience in a customer service or front desk role. - Excellent communication and interpersonal skills. - Ability to multitask and prioritize tasks effectively. - Proficiency in MS Office applications. - Strong organizational and time management skills. Please note that the job type for this position is Full-time, Permanent. The work location is in person. As a Front Desk Caller, your role involves managing incoming and outgoing calls with exceptional customer service. You will serve as the first point of contact for visitors and clients, ensuring smooth communication and efficient front-desk operations. Key Responsibilities: - Answer and route incoming calls in a polite and professional manner. - Make outbound calls for follow-ups, client coordination, or appointment confirmations. - Greet and assist visitors promptly and courteously. - Maintain a record of all calls, messages, and visitor details. - Handle basic inquiries about the company's services and direct calls to the appropriate departments. - Schedule and manage appointments, meetings, and calendars. - Coordinate with internal teams for smooth communication flow. - Ensure the front desk area is organized, clean, and welcoming. - Manage courier services, deliveries, and office correspondence. - Support administrative tasks as assigned by management. Qualifications Required: - Proven experience in a customer service or front desk role. - Excellent communication and interpersonal skills. - Ability to multitask and prioritize tasks effectively. - Proficiency in MS Office applications. - Strong organizational and time management skills. Please note that the job type for this position is Full-time, Permanent. The work location is in person.