Front Desk Associate

Skills:

Role:- Front Desk Assistant

location:- McLeod Ganj , Nainital

Company:- Moustache

Experience:- 0-1 Year

Roles & Responsibilities

• Overseeing day-to-day operations including check-in/check outs, guests queries, maintaining guest records, housekeeping, etc.
• Handle Guest interaction In person and also Email correspondence
• Staff interactions/management with housekeeping staff and external vendors
• Quality control and maintenance
• Manage back-office systems and processes
• Adhere to finance and accounting standards incl. daily accounts
• Being up to date about the activities and events happening in the hostel and around the city
• Ensuring that Guests have a great time and convert their happiness into great reviews
• Responsible to execute the tasks which will be inclusive always
  

Qualifications

• Experience of at least 1 year in service industry preferred
• Excellent communication skills
• Self Starter and willing to take risks
• Available to work anytime including weekends
• Excellent management and team skills
• Education in Hospitality, Hotel Management Mandatory