Freight Broker Agent/ Process Associate

Freight Broker Agent – US Logistics (Night Shift)

Location: Mohali
Shift: 6:30 PM – 3:30 AM IST
Experience: 6 months+

We're hiring enthusiastic and target driven professionals. We're looking for candidates with experience in international sales, international calling, cold calling and strong client-handling skills. Backgrounds from BPO, KPO, travel sales or other international process roles are a great fit.

Key Responsibilities

• Generate international sales through outbound cold calling
• Source, qualify, and convert leads from the US market
• Pitch services, engage prospects, and onboard shippers
• Negotiate freight rates and close deals
• Conduct cold calls, cold emails, and regular follow-ups
• Book loads and coordinate with internal teams
• Maintain CRM updates, call logs, and sales pipelines
• Learn and apply basic US logistics and freight brokerage processes

Required Skills

• Minimum 6 months experience in International BPO (Voice), International Sales, or Travel Sales
• Strong communication, persuasion, and negotiation skills
• Comfortable with cold calling and target-based work
• Ability to handle objections and build rapport
• Basic understanding of logistics or freight operations is an advantage (training provided)

What We Offer

• Competitive salary + uncapped performance incentives
• Fast career growth in the US logistics industry
• Energetic, fun, and supportive work culture
• Hands-on training in Freight Brokerage, a high-demand skill

Job Type: Full-time

Pay: ₹20,000.00 - ₹50,000.00 per month

Benefits:

• Commuter assistance
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Experience:

• Negotiation: 1 year (Required)
• Freight: 1 year (Required)
• International voice process: 1 year (Required)

Location:

• Mohali, Punjab (Required)

Work Location: In person