Fraud Prevention Associate

Build the future!

How are you creating an impact

• Perform real-time reviews of system-flagged suspicious transactions to determine whether orders should be released or cancelled
• Use multiple tools, methods, and technologies to assess fraud risk accurately and efficiently
• Identify emerging fraud trends and proactively alert management and cybersecurity teams
• Recommend and implement preventive actions such as blocking email addresses, disabling accounts, or applying additional safeguards
• Research and validate new addresses added to existing accounts to ensure legitimacy
• Review and verify new user registrations requesting access to the COAST ordering system
• Track and document fraud attempts, losses, and prevented transactions for reporting and analysis
• Ensure accurate accounting adjustments are submitted and communicated to relevant stakeholders
• Handle fraud-related cases and chats when potential risks are identified by team members

Important Prerequisites!

• The candidate should be comfortable as this role requires working

  6:30 PM 3:00 AM IST

  , with flexibility to adjust to

  5:30 PM 2:00 AM IST

  during U.S. daylight savings time
• Ideal candidates will reside

  within 25 km

  of the office location in Noida. If suitable candidates are not found within this range, we may consider those

  within 40 km

  as an exception
• Cab facility for both pick up and drop off will be provided

We are looking for someone with

• A Bachelor s degree
• 1+ year of experience reviewing high risk transactions from a fraud review queue Retail Card Not Present transactions
• Familiarity with fraud controls such as AVS CVV IP device mismatch velocity checks and related indicators
• Hands on experience with fraud platforms and tools such as Braintree Signifyd CyberSource PayPal Emailage and LexisNexis
• Ability to quickly learn and adapt to new systems tools and processes
• Proven ability to work independently while collaborating effectively within a team to support shared goals
• Strong time management skills with the ability to prioritize urgent cases while meeting daily queue completion targets
  

Why work with us