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Job Description: Fraud Analyst Position: Fraud Analyst Department: Risk Management / Compliance Reports To: Fraud Prevention Manager / Risk Manager Job Summary: The Fraud Analyst is responsible for identifying, investigating, and mitigating fraudulent activities across the organization. This role involves analyzing transaction data, monitoring accounts for suspicious behavior, and working closely with other departments to ensure the integrity and security of company assets. The ideal candidate will have strong analytical skills, a keen attention to detail, and experience in fraud detection and prevention. Key Responsibilities: Fraud Detection & Prevention: Monitor transactions and accounts for unusual or suspicious activities. Identify and analyze potential fraud patterns using data analysis tools and techniques. Implement fraud detection tools and maintain the fraud monitoring systems. Respond to alerts and investigate cases of suspected fraud. Investigation & Reporting: Conduct thorough investigations into suspicious transactions or activities. Gather and analyze evidence to support fraud detection and prevention efforts. Document findings and prepare detailed reports on fraudulent activities for management or law enforcement. Maintain an up-to-date record of fraud cases and investigations. Collaboration & Communication: Collaborate with cross-functional teams, such as customer service, compliance, and IT, to address and prevent fraud. Work closely with legal teams in cases that require external action or reporting. Communicate findings and recommendations effectively to senior management. Risk Mitigation: Assist in the development of strategies and protocols to prevent and mitigate fraud risks. Recommend and help implement process improvements and fraud detection mechanisms. Stay updated on the latest fraud trends, emerging threats, and industry best practices. Regulatory Compliance: Ensure that fraud detection practices comply with industry standards, regulations, and legal requirements. Stay informed of relevant laws and regulations related to fraud prevention, privacy, and data protection. Continuous Improvement: Continuously analyze and assess fraud detection tools and practices for effectiveness. Suggest improvements to fraud risk management strategies based on industry trends and case studies. Qualifications & Skills: Education: Bachelors degree in Business, Finance, Criminal Justice, or a related field (or equivalent work experience). Experience: 1+ years of experience in fraud analysis, risk management, or a related field. Experience with fraud detection software and data analytics tools is preferred. Skills: Strong analytical and investigative skills. Attention to detail with the ability to identify anomalies in data. Familiarity with fraud detection systems and risk management software. Knowledge of relevant legal and regulatory requirements (e.g., GDPR, PCI DSS). Strong communication skills (both written and verbal). Ability to work independently and handle multiple tasks simultaneously. Preferred Qualifications: Experience in the finance, banking, or e-commerce industries. Certification in fraud prevention or risk management (e.g., CFE, CRP) is a plus. Familiarity with machine learning or AI-based fraud detection systems is a bonus. Working Conditions: Full-time position; Rotational Shift work depending on business needs. Salary will be based on experience. US shifts. 5 Days working, 2 Days off. Immediate joiners preferred. Interview Process : HR Round: Focuses on evaluating cultural fit, communication skills, and basic qualifications. Expect questions about your background, motivation, and career goals. Assessment: Tests your technical abilities, including data analysis, fraud detection, and problem-solving. You may be given a case study or real-life scenarios to solve. Operations Round: Assesses your practical knowledge of fraud detection and operational processes. Youll be evaluated on how you handle fraud cases and collaborate with cross-functional teams. Client Round: Focuses on your ability to communicate fraud-related information to clients. You'll be evaluated on client handling, explaining complex issues, and maintaining professionalism. How to Apply : Interested candidates can contact HR, Zulfi , on 9945093145 . Please send your updated resumes to Zulfi.Bmm@firstsource.com. Shortlisted candidates will hear from us as quickly as possible. We look forward to receiving your applications and potentially having you join our dynamic team! Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
