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1.0 - 4.0 years
1 - 4 Lacs
Mumbai Suburban
Work from Office
Lead Generation through online searches Qualifying lead Sales Process Management Relationship Building and Support Administrative and Reporting Required Candidate profile Assessing prospective franchisees based on their financial capabilities Building relationships with qualified leads through consistent follow-ups Experience 1 to 4 years in Franchisee only apply
Posted 2 weeks ago
3.0 - 8.0 years
3 - 7 Lacs
Amritsar
Work from Office
Zonal Sales Head Location: Mumbai Responsibilities: Network within communities to find and attract new business. Review Sales Reports, leads generated, conversions etc. Servicing BP, driving them to increase enrolments, profitability, etc. Prospecting, Profiling, Appointments, Meetings, Needs Analysis, Pitching, Closing, Processing and Documentation, obtaining referrals and lead generation. Infrastructure setup for BPs, Branding & Marketing Collaterals, Connectivity, IT & Software Setup, BP Staff Training, Documentation and Compliance. Supporting BPs in increasing student enrolments by conducting seminars at colleges and providing training and knowledge support to the counsellors. Regular interaction with BPs, meeting students when required, resolving BP complaints, handling exceptions tactfully. Key Skills: Excellent Communication skill Good interpersonal skills Team Player Result driven Good negotiation skills Good presentation skills Good planning skills Good time management skills Client Account Management Business Development Desired Profile: 5+ years of experience in Sales Education and Training Industry background Graduate/postgraduate Qualification: Any Graduate Company URL: https://www.aptech-worldwide.com/ Brand Link : www.lakme-academy.com
Posted 2 weeks ago
6.0 - 11.0 years
7 - 9 Lacs
Mumbai Suburban
Work from Office
Franchise Development & Expansion Finalize franchise agreements Franchise Operations & Support Lead Generation & Conversion Provide operational support Monitor franchise performance Develop and execute lead generation strategies
Posted 2 weeks ago
3.0 - 5.0 years
5 - 8 Lacs
Patna, India
Work from Office
Job Requirements Drive Customer service deliverables across the jewellery network of (city) territory / region and expanding service access in line with all boutique\u2019s (product sales coverage) Responsible for territory / regional service centre & network service requirements \uF0B7 Servicing of after sales products \u2013 ensuring repair / modification quality, on time service, lead time reduction, cost reduction \uF0B7 Drive modification services within region, place relevant processes and methodology and achieve revenue target \uF0B7 Responsible for regional stores service TAT,Quality,Revenue and initiatives \uF0B7 Anchor Karigar Recruitment process and drive skill upgradation program for store Karigars \uF0B7 Drive various service programs and initiatives across network \uF0B7 Ensure Vendor lead time , Payment and On time material reconciliation \uF0B7 Developing of new vendors & management for service vendors at the region. Co-ordination with internal supply departments such as commercial, systems, technical services in day-to- day execution and improvement areas \uF0B7 Analyzing & providing feedback to mfg on factory defects for preventive action \uF0B7 Managing day-to-day RSC operations and inventory management \uF0B7 Implementation of lean principles in service cells \uF0B7 Responsible for the closure product related customer complaints as first level SPOC \uF0B7 Franchisee management for various service related developments, issues and queries Acts as VOC from the region , Sharing product quality Inputs /feedbacks of the region \uF0B7 Acts as constant market reader /analyst by visiting and understanding market changes of our various competitor brands Work Experience Any Graduate / Post graduate / Diploma with 3- 5 years experience in jewellery industry, preferably in Studded Jewellery manufacturing / Inspection areas. Certification / experience in gemology will be an added advantage \uF0B7 Knowledge / Certification in Diamond and color stone \uF0B7 System knowledge and presentation skills \uF0B7 Passion for Customer service \uF0B7 Good communication skill with proficiency in Hindi & English
Posted 2 weeks ago
2.0 - 6.0 years
24 - 60 Lacs
Patna
Work from Office
Responsibilities: * Drive business expansion through franchise acquisitions * Oversee store & retail operations * Manage existing franchises for growth * Lead franchise development initiatives Sales incentives Food allowance
Posted 2 weeks ago
1.0 - 6.0 years
7 - 13 Lacs
Pune
Work from Office
Hiring for a leading Consumer Appliance Manufacturing Location :Pune Industry :Consumer Appliance (Water Purifier Heater etc) Exp: 2 to 10 yrs (Age Max: 35) Preferred Education: B.E Role & Responsibilities: Franchise or channel partner appointment for service delivery ,Franchise management Meet CSAT & service delivery target as per organization YOY target. Answers customers questions, resolves problems, and maintains customer satisfaction by providing problem-solving resources. Maintain Service Delivery operations for assigned region. Dealers/ Distributors/ Customers visits. Reviewing team performance on regular basis. Regular Product & soft skill training for direct/ASP/DS team. Development of service infrastructure for location. ISO, ASP review & improvement actions. Dealer defectives management as per organization policy. Leading, managing & monitoring the performance ASPS team to ensure efficiency Monitoring of CRM on regular basis for smooth service operations and pending calls. Responsible for claim settlement for all the ASPs as per timeline. Yearly revenue target as per yearly budget. Monthly report as per business requirement. Service expansion as required, ensure 100% service coverage. Regular Quality feedback to support organization to have continuous improvement
Posted 3 weeks ago
4.0 - 8.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Job Description - In-House Franchise Counsel Location: Bangalore Department: Franchising Department Work Schedule: Monday to Friday On-site Reports To: CEO/Director/VP of Operations Employment Type: Full-Time Job Summary Valenta is seeking a skilled and experienced In-House Franchise Counsel to support and oversee all legal matters related to our franchise operations across the globe. This role is ideal for a qualified legal professional with substantial experience in franchise law. You will play a pivotal role in managing franchise agreements, negotiating with prospective franchisees, and ensuring full legal compliance across all franchise-related activities. Key Responsibilities Draft, review, and manage franchise agreements, disclosure documents, MOUs, NDAs, and other legal documents related to franchising. Advise on legal aspects of franchise recruitment, development, and operations. Negotiate franchise terms with prospective franchisees to align with business interests while ensuring compliance with legal standards. Handle franchise renewals, terminations, and dispute resolution. Liaise with external counsel, regulatory bodies, and internal departments as needed. Support due diligence, audits, and legal risk assessments in franchise operations. Maintain awareness of changes in laws and regulations related to franchising and business operations in India and across the globe. Provide legal guidance during the onboarding of new franchisees and in drafting standard operating procedures for franchise management. Required Qualifications Bachelor’s degree in law (LL. B); a master’s degree or specialization in Business/Franchise Law is preferred. Must be a qualified and licensed lawyer eligible to practice globally. Minimum of 4-5 years of experience working with a reputed franchise brand or legal firm specializing in franchising. Demonstrated expertise in franchise regulations and contract law. Proven track record in handling negotiations and managing end-to-end legal support for franchise agreements. Technical Skills Strong understanding of global franchise law and legal frameworks. Proficient in legal drafting, contract negotiation, and dispute resolution. Experience using legal research tools and contract management software. Soft Skills Excellent communication and interpersonal skills. Strong business acumen with a solution-oriented mindset. High attention to detail and ability to manage multiple legal tasks under tight deadlines. Leadership Skills Ability to work independently and in collaboration with cross-functional teams. Strong decision-making and stakeholder management skills. Experience guiding non-legal teams on legal risks and compliance. Must-Have Experience Minimum 5 years of hands-on experience in legal roles within the franchise industry. Direct exposure to franchise operations, contract negotiations, and compliance. Experience working with senior leadership and external legal advisors. Preferably who is having exposure in managing global stake holder Extremely highest order of professionalism & top of the calendar.
Posted 3 weeks ago
8.0 - 13.0 years
9 - 12 Lacs
Varanasi, Patna
Work from Office
Job Description Area Revenue Head (ARH)Job Title (s) ARH Department Revenue Reporting to Revenue Head Key Responsibilities Lead a team of Relationship Managers/Revenue Leads to strategize and drive revenue metrics in the designated territory. Drive line sales through various means from existing OYO clients Help generate revenue by driving occupancy and ensuring availability of sellable rooms Ensure collection of accounts receivable/outstanding amount from clients/accounts Maintain and review monthly sales tracker of accounts and targets Share regular feedback on market conditions, trends, competition, pricing and other factors influencing on ground business Manage assigned portfolio of owners of the hub and prevent churn by solving partner issues proactively Ensure cluster performance of Cx metrics against target, especially driving guest experience performance for bottom properties in the cluster Manage daily operations of various hotels and ensure adherence to all OYO operational procedures and guidelines Ensure quality standards to promote repeat business. Implement and lead new initiatives at property to maintain great guest experience. Resolve issues arising between property owners, customers & internal team Ability to frequently travel on ground and generate create a healthy property funnel Cross-functional approach through coordination with multiple teams across organization. Create an exuberant property owner relationship to build on referral network People Responsibilities Yes Key Performance Indicators Ensuring occupancy (URNs) month on month Prepaid (PP) realization Pay at Hotel (PAH) realization Ensuring daily availability of Sellable rooms (DSRN) Factors Influencing Hiring DecisionExperience 7 - 8 years of overall experience in sales & operations Min 3-4 years of experience in a people manager capacity Experience in Hotel Industry would be an added advantage Ready to travel as and when required and willingness to work on field. Technical Skills Networking ability Soft Skills (ERP/APP usage, Excel, Email Writing) Excellent communication skills (verbal and written) Good negotiation skills Analytical ability Behavioural Skills Team Player Communication Skills Energetic Stake Holder Interaction/ManagementInternal Revenue Head/Hub Head, Supply Team, TR Team, Central Teams External Property Owners, Real Estate Brokers
Posted 3 weeks ago
2.0 - 6.0 years
0 - 0 Lacs
ahmedabad
On-site
Role- Franchise Sales B2B Location- Ahmedabad Key Responsibilities: Identify and acquire potential franchise partners through market research, cold calling, and networking Pitch the franchise model to interested prospects and explain ROI and benefits Evaluate partner suitability based on financials, experience, and business acumen Manage end-to-end onboarding process documentation, agreements, training Coordinate with internal teams for infrastructure setup, marketing, and system integration Achieve monthly and quarterly acquisition targets Maintain strong relationships with newly onboarded partners and ensure smooth launch Intrested candidate can directly share there cv on komalrana.bnh@gmail.com
Posted 3 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Guwahati, Ahmedabad, Bengaluru
Work from Office
Territory / Priority Manager Educational Sector / Pre-Schools 3+ Years Guwahati | Bengaluru | Ahmedabad Summary Are you an experienced professional from the education sector with a passion for driving growth and operational excellence across pre-schools? We are hiring for one of our esteemed clients – a leading name in the education space – for the role of Territory / Priority Manager . The ideal candidate should have prior experience managing pre-schools or franchise operations within the education sector. Location : Guwahati / Bengaluru / Ahmedabad Your Future Employer: Join an organization that is at the forefront of promoting innovation and excellence in the educational sector. They empower young learners and educators alike by providing targeted solutions and modern methodologies. With a vision to nurture creativity, they aim to transform schools into inclusive and sustainable learning environments. Responsibilities: 1. Build Relationships : Connect with pre-schools to promote programs and grow brand visibility. 2. Drive Sales : Meet sales targets by identifying leads and converting them into enrollments. 3. Plan & Execute : Understand local pre-school needs and offer the right solutions. 4. Support Teams : Work with local teams to ensure smooth operations and results. 5. Engage Stakeholders : Maintain good communication with school staff and parents. 6. Track Progress : Share regular reports on performance and growth. Requirements: 1. 3+ years of experience in education, preferably in pre-schools or K-12. 2. Strong in program/project management and local execution. 3. Proven track record in sales and revenue growth . 4. Good at communication, negotiation, and presentations . 5. Willing to travel frequently within the region. 6. Passionate about education and early learning . 7. Graduate/Postgraduate in management, education, or related field . What’s in it for you: 1. Grow Your Career : Work in a role that supports learning and growth. 2. Work Independently : Get good exposure and freedom to manage your region. 3. Create Impact : Contribute to better education for young children. 4. Friendly Culture : Be part of a team that respects everyone. 5. Good Benefits : Enjoy a good salary, perks, and chances to learn more. Reach Us: If you feel this opportunity aligns with your career aspirations, please feel free to reach me with your updated profile at hrishikesh.narayan@crescendogroup.in. Disclaimer: Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging and memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Note: We receive a lot of applications daily, so it becomes a bit difficult to get back to each candidate. Please assume that your profile has not been shortlisted if you don't hear back from us within 1 week. Your patience is highly appreciated. Profile Keywords: Educational sector jobs, pre-school management, Program Manager, Project Manager, K-12 education, Territory Manager, Priority Manager
Posted 3 weeks ago
3.0 - 7.0 years
7 - 12 Lacs
Bengaluru
Work from Office
: Job TitleOperations Expert, AS Location:Bangalore, India Role Description Overview: Deutsche Bank is committed to being the best financial services provider in the world, balancing passion with precision to deliver superior solutions for our clients. This is made possible by our peopleagile minds, able to see beyond the obvious and act effectively in an ever-changing global business landscape. As youll discover, our culture supports diverse perspectives, driven by a shared sense of purpose. Margin Operations responsible for minimizing Deutsche Banks counterparty credit risk on its collateralized derivatives portfolio. We aggregate the Banks exposure across trading activity globally, administer the margin terms dictated in bilateral ISDA and CSA (Credit Support Annex) Agreements and facilitate exchange of permissible collateral (cash or securities) with our clients or central clearing counterparties. The team also manages Margin Disputes, regulatory Portfolio Reconciliation and Data Control flowing into the margining systems for APAC, EMEA and US regions. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Ensure adherence to cut-off times and quality of processing as maintained in SLA. Provide superior service to internal and external stakeholders (incl. client and front office). Demonstrate importance of timely and accurate communication in a manner that is appropriate for that particular audience. Supervision of daily business processes, complete with adherence to standard tools and minimum requirements (e.g. Daily team huddles, end of day dashboards, daily supervisory checklists). Manage inward-outward escalations internally/externally to mitigate associated risks in the process. Keep Management informed of the exceptional occurrences, to enable appropriate action. Understand the impact of market trends on process flows. Develop effective working relationship across the front to back processes in multiple locations to enhance operating effectiveness. Your skills and experience Strong organisational skills; ability to identify and prioritise multiple tasks based on criticality, impact and franchise importance. Exceptional communication skills verbal, written and presentation. Independent problem solver who demonstrates analytical thinking, accountability as well as execution capability. Ability to independently coordinate and manage work requirements across multiple business areas and functions, think outside the box and connect with global stakeholders. Ability to work in a fast-paced, highly regulated environment. An outstanding team spirit and flexibility are key. Dedication to servicing a demanding internal and external client base with a high degree of accuracy. Professional Skills: Degree educated in Finance, Commerce or related field, or have a minimum of 6 years of work experience in a Banking/Finance environment. Experience working in a global, cross matrix reporting organization. Background in Collateral, Margin, Rates, Credit, FX, Securities, Treasury or Liquidity Management. Microsoft Excel skills to a good standard. Proficiency in automotive industry tools is beneficial. How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 3 weeks ago
1.0 - 6.0 years
0 - 0 Lacs
bangalore, chennai, hyderabad
On-site
Role- Franchise Acquistion Manager Location- Bangalore, Chennai, Pune, Mumba, Hyderabad, Delhi, Kolkata Key Responsibilities: Identify and acquire potential franchise partners through market research, cold calling, and networking Pitch the franchise model to interested prospects and explain ROI and benefits Evaluate partner suitability based on financials, experience, and business acumen Manage end-to-end onboarding process documentation, agreements, training Coordinate with internal teams for infrastructure setup, marketing, and system integration Achieve monthly and quarterly acquisition targets Maintain strong relationships with newly onboarded partners and ensure smooth launch Intrested candidate can directly share there cv on komalrana.bnh@gmail.com
Posted 3 weeks ago
15.0 - 20.0 years
18 - 25 Lacs
Noida
Work from Office
Operations Managing all service operations for region through Direct Team and Service Franchisee, ensuring customer satisfaction and business retention. Ensuring that operations at the service points match the company's standards. Ensure the timely completion of customer complaints as per defined TAT to build a trusted brand in market with higher customer satisfaction. Training & Development Conduct training for service engineers and keep them updated with new products, technologies, SLAs, processes, policies, and softer skills of customer service. Conduct workshops for Service partner & SF Engineers and mechanics to create awareness about our service models and how to resolve first-hand complaints. Warranty and Replacement Resolving product related warranty and replacement issues with sales team and partners Reduce and control of warranty and replacement cost with better monitoring and coordination with Sales and Services team. Proper stock management to cater replacement related issues within defined TAT and improve the customer satisfaction. Control monitoring on replacement and warranty and ensure that it should be as per AOP budget. Process designing and Improvement Manage the P&L of service organization in respective region. Define the complete processes and policies of service with fixed SLAs and escalation matrix for excellent customer services and cost optimization. Maintaining technical infrastructure to distributor end and ensure proper functioning to reduce escalations and improve the TAT of services. Give the feedback of product failure report to Central team and take review on the product for taking corrective action at plant. Identifying improvement areas and implementing adequate measures to maximize customer satisfaction level and quality standard. Design automated process of reporting which can provide faster and accurate report generation and keep better control on service engineers performance
Posted 3 weeks ago
6.0 - 13.0 years
8 - 13 Lacs
Bengaluru
Work from Office
Job Purpose Job Purpose Description Job Context & Major Challenges Retail today is all about being better, faster, and leaner. In their preparation to face fierce competitive pressure, retail operations team needs to recognize the value of building the stores as brands to reinforce their marketing Positioning, to communicate quality as well as value for money. Sustainable competitive advantage will be dependent on translating core values combining products, image and customer experience into a coherent retail brand strategy. Also with international brands coming into India, it becomes all the more important for the business to be able to create sustainable growth drivers for MFL. Key Challenges: Effectively managing the team, keeping them motivated and acting as a role model for them. Effectively manage the P&L within allocated budget in order to affect a profitable performance for the Area. Ensuring that all stores adhere to compliance requirements in all areas of operational activity, company policies and procedures. Liaisoning with various teams, retail, B&M, VM, projects, retail HR, vendors, franchises, etc. internal as well as external. Key Result Areas KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 Team Management Recruitment- Hire ARM & SM under ROM s guidance ARM quarterly appraisal/ performance review Identify structural issues to motivation Sales Targets- Sets weekly targets for the ARMs based on the market trend, expectation of monthly business from his region, and ARM views Spend Budget- Sets the monthly spends budgets for ARMS. Reviews budget vs actual trend and recommends changes. Training- To decide on training priorities. Prepare modules for training, make a training calendar for implementation KRA2 Understanding Consumer needs Information Collection- Monitor CRM registration rates, analyze patterns to ensure high registration rates, consumer behavior to information sharing. Information Analysis- Suggest ways for better customer service. Give customer insight to the stores for business improvement at store level. Ensure understanding of consumer trend to the ARM and store teams. Develop rapport with top customers (approx 5) of every store. KRA3 Store Operations Analyze quality of store opening, study delay patterns if any. Monitor operations & Ensure compliance adherence wrt Cash management, Stock Management, Cost management, housekeeping, staff attendance. Suggest changes to the process as and when required to ensure 100% compliance. New Store opening- Design the store launch plan and monitor the launch / opening process. Monitor new store performance with required handholding for first 3 months. KRA4 VM Monitors the effectiveness of VM arrangement at outlets and recommends changes KRA5 Merchandize Management Monitors the ARM reports and the audit reports. Picks up reoccurring trends at the stores KRA6 SOP Compliance Monitors the ARM and the audit reports. Picks up reoccurring trends at the stores KRA7 Franchisee Management Manages the relationship with the franchisee from a business point of view. Manage conflicts. KRA8 Tapping Business potential for the Region Footfall generation- Prepares a quarter wise footfall generation activity plan for the stores. Ensures that every store gets appropriate support Create Store business plan in consultation with ARM and team. Co-ordinate with HO to ensure appropriate support for execution. Competition Analysis- Analyses the competition information to build up a picture of competition strategy. Identifies emerging opportunities / threats due to competition action. Recommends action to benefit from the emerging trend. Networks with competition staff in the region to better understand the competition environment and validation of numbers / trends. Business development- Visits & gives final opinion on B/C sites, filters leads from ARM for further development, anchors the relationship with RBD local representative.
Posted 3 weeks ago
5.0 - 7.0 years
6 - 10 Lacs
Bengaluru
Work from Office
To ensure delivery and compliance of exceptional operational standards throughout stores in the Area in driving sales, profitability, customer service activities, enhancing staff competence and performance, whilst managing within agreed budgets. To ensure that retail operations in the area are efficient and effective. Job Context & Major Challenges Retail today is all about being better, faster, and leaner. In their preparation to face fierce competitive pressure, retail operations team needs to recognize the value of building the stores as brands to reinforce their marketing positioning, to communicate quality as well as value for money. Sustainable competitive advantage will be dependent on translating core values combining products, image and customer experience into a coherent retail brand strategy. Key Challenges: Effectively managing the team across stores spread across locations, keeping them motivated and acting as a role model for them. Effectively manage the P&L within allocated budget in order to affect a profitable performance for the Area. Ensuring that all stores adhere to compliance requirements (store and service standards) in all areas of operational activity, company policies and procedures. Liasioning with various teams, retail, B&M, VM, projects, retail HR, vendors, franchises, etc. internal as well as external. are usually over a long period of time the rates have financial impact in years to come. MFL needs to maintain its discipline while acquiring space in this chaos. Establishing processes in an industry that is largely unorganised is a challenge for the role holder. The major challenges involve co-ordinating with the teams internally and externally in terms of : Launch of new stores as per budget Square feet days Closure of unviable stores Extension of rent concession Recovery of dead deposits Reduce direct company capex exposure Ensure to maintain a motivated & result oriented team Key Result Areas KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 Tapping Business potential for the Region Footfall generation- Ensures execution of the footfall generation plan and monitors quality Store business plan inputs Competition Mapping- Compiles the competition information (sales, offer & merchandise) and validates between locations / markets. Builds up a picture of emerging threats / opportunities. Business development- Generate leads for RM in terms of business potential and scope for newer stores KRA2 Franchisee Management Key relationship manager with the franchisee on operational aspects and ensuring compliance on SOPs etc Encouraging investment from franchisees KRA3 Merchandize Management Undertakes regular store visits and recommends merchandise changes, if required, and points out the gaps KRA4 Store Operations Monitor store opening timelines Monitor operations & Ensure compliance adherence wrt Cash management, Stock Management, Cost management, housekeeping, staff attendance. New Store opening- Responsible for recruitment and managing store opening checklist SOP Compliance: Undertakes regular store audits and points out the gaps Rectifies and maintains store standard KRA5 Understanding Consumer needs Information Collection- Ensure compliance to the procedures and a high rate of registration. Information Analysis- Understand the difference in the consumer make up between stores and utilize that knowledge to help the business customize its strategies for the stores Develop rapport with top customers (approx 20) of every store. KRA6 Team Management Recruitment- Hire Store Manager under RM s guidance Store manager quarterly appraisal/ performance review Motivate and engage the team at the stores Sales Targets- Sets weekly targets for the stores in line with trend of the market, expectations of business from his area and store team's views Spend Budget- Compliance monitoring, set monthly spends. Training- To work with CCAs / SMs to improve specific skill area. Cross transplant skills across stores. Ensure compliance to the training calendar KRA7 People Great Place to Work
Posted 3 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Hyderabad
Work from Office
Responsibilities: * Manage inventory, franchisees, billing, stores ops & staff * Oversee retail operations from A-Z * Ensure operational excellence through resource planning & vendor coordination
Posted 3 weeks ago
5.0 - 10.0 years
5 - 9 Lacs
Mumbai
Work from Office
Over 10 years of experience with minimum 5 years of channel management / development in service industry Roles & Responsibilities Complete understanding of COCO / COFO / FOFO & FOFO module Proven track record who understand importance of building team and working with them Proficiency in local language will be an added advantage Understanding of the market and ability to deliver with minimum supervision
Posted 4 weeks ago
3.0 - 8.0 years
7 - 10 Lacs
Valsad
Work from Office
Job Description: 1) Franchise Sales & Recruitment 2) Franchise Documentation & Onboarding 3) Franchise Network Support 4) Market Research & Analysis 5 Franchise Performance Metrics 6 Marketing & Promotions 7) Business Generation
Posted 1 month ago
2.0 - 7.0 years
6 - 10 Lacs
Kolkata
Work from Office
Consumer Care/Customer Care Permanent Job Description Be part of something bigger. Decode the future. At Electrolux, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together. Join us in our exciting quest to build the future home. All about the role: Drive Ownership Solutions Operation in the Territory. Deliver a simply outstanding consumer experience and deliver the ambitious targets on aftersales business development. What you ll do: Responsible for building the Service Authorised Service Centre (ASC) network and Trade Management Lead Field Services, from ASC Managements aftermarket business development Responsible for driving Services with Process Compliance and ensuring the organisation s processes and policies are adhered to by ASC. Deliver very ambitious targets on consumer satisfaction. Net promoter score and consumer effort score. Implement/review/enhance field service Operations Drive and deliver operational KPIs (Service and Revenue) Manage the field Service team to provide optimum customer service Provide support and guidance to ASC Service staff to ensure timely and quality Customer service Address Customer and Trade queries, resolve issues, and obtain feedback Demonstrate outstanding Customer service through the maintenance of high quality and integrity in the work environment. Provide inputs to Business, ASC field Service operations, training, and quality team as applicable. Assist in goal setting, skill enhancement, and performance review activities for the field team. Market visit meeting ASC and Trade partners ASC Audit and controls In this role, you will be dealing with Electrolux s Internal & External customers. You should be confident in dealing with leaders from both the country-level and regional-level perspectives. In Electrolux, we encourage open communication at all levels and put emphasis in dealing with our customers as well as colleagues with integrity and respect. You will be working in New Taipei, Taiwan on regular working hours and may be required to travel both domestic and international. Who are you: For you to succeed in this role, you should be: Expert- You not only know your area of expertise, but you re also passionate about achieving your commitment Energetic - Your enthusiasm is infectious, inspiring, and engages your colleagues and collaborators to achieve, deliver, be accountable, and own their work. You will also have the passion essential to delivering results in both the short and long term. Team player - You should be comfortable dealing with people with different backgrounds and responsibilities. Agile- you need to understand changes and have creative thinking to achieve your goal You are expected to participate in special projects as requested by Electrolux management, either as required by the business and/or as part or your career development plan. EDUCATION You should have a Bachelor of Engineering degree Fluent in English (oral and written) Knowledge of Appliance & Built-In (Preferred) Experience of Franchisee Management EXPERIENCE At least 2 years of experience in field operations. Keeping you Healthy and Safe We want you to return home in even better shape than when you started, so we need you to help us do this by making sure you follow a few simple steps. We need you to: Make sure you take reasonable care for your health and safety, and Take reasonable care that what you do (or what you don t do when you should have) doesn t affect the health and safety of others, and Follow reasonable instructions that we might give from time to time, such as reporting incidents and hazards, and Follow policies or procedures, so long as it s reasonable and we ve told you about it, and Attend training that helps you to work safely
Posted 1 month ago
10.0 - 15.0 years
18 - 25 Lacs
Bengaluru
Work from Office
Experience: Minimum 15 years of experience in Retail sales with a specific focus on franchise acquisition. Strong negotiation skills for closing franchise agreements and securing favorable property terms. Taking care of pan india . Required Candidate profile Take end to end ownership and get 8-10 NDA's signed a month, store opening & launch is target,Generating required leads for the conversion and With the help of team calling, converting the leads.
Posted 1 month ago
3.0 - 7.0 years
4 - 8 Lacs
Valsad, Latur
Work from Office
Franchise Sales & Recruitment Documentation & Onboarding Franchise Network Support Market Research & Analysis Franchise Performance Metrics Marketing & Promotions Business Generation
Posted 1 month ago
5.0 - 10.0 years
6 - 18 Lacs
Bengaluru
Work from Office
Responsibilities: * Manage investor relationships for new opportunities * Lead franchise acquisitions from lead generation to closing deals * Drive business expansion through strategic partnerships Provident fund Health insurance Food allowance Sales incentives Travel allowance
Posted 1 month ago
2.0 - 6.0 years
2 - 3 Lacs
Lucknow
Work from Office
Responsibilities: * Manage franchise sales pipeline * Drive business growth through franchising * Lead franchise acquisitions & manage existing ones * Develop strategic partnerships with potential franchisees Travel allowance Food allowance
Posted 1 month ago
1.0 - 6.0 years
1 - 6 Lacs
Surat
Work from Office
Experienced Franchise Manager to handle franchise development and operations for our car detailing studio. Responsible for expanding the franchise network, building strong franchisee relationships, and ensuring brand and operational excellence.
Posted 1 month ago
1.0 - 6.0 years
3 - 6 Lacs
Ghaziabad, Faridabad
Work from Office
Requirements: Proven experience in sales or relevant role Proficiency in English Excellent knowledge of MS Office Thorough understanding of marketing and negotiating techniques Fast learner and passion for sales
Posted 1 month ago
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