336 Fortigate Firewall Jobs - Page 13

Position: Network Security Engineer Performance Objectives Do the Proof of concept (POC) for the new customer with the product features. Perform the full audit about the product and check about the network acceptability. Deployment of firewalls, wireless devices, enterprise devices. Installation, Configuration & Troubleshooting network infrastructure. Prepare the implementation documents. Training the end customer post implementation. Onsite/Remote support post implementation. Requirements 5 + Yrs Experience in IT Network Security profile Products Experience in FortiGate, PaloAlto, Aruba, Cisco, Brocade, Ruckus etc... will be added advantage. CCNA / CCNP / NSE4 / PCNSE certification will be added advantage. Ability to also work individually and as part of a team with excellent communication, interpersonal, and negotiation skills Enthusiastic, highly motivated individual with a serious work ethic Work Location: Bangalore Website: www.viroka.in

Exp . - 8 to 12 yrs Job Title: L3 Network Security Engineer Location: Pune Job Type: Full-Time Shifts - Rotational, complete WFO 5 days Job Description: We are looking for an experienced L3 Network Engineer to lead our network operations. The successful candidate will have extensive experience with Cisco AAA servers, Cisco Next Gen Firewalls, Palo Alto Firewalls, Citrix Load Balancers, and Cisco ACI & SDN. This role involves designing, implementing, and optimizing network solutions, as well as providing advanced support and guidance to the network team. Key Responsibilities: In depth knowledge of routing protocols like BGP, OSPF, EIGRP and RIP Hands on experience (Expert level) of Routing & Switching on vendor devices Cisco, Palo Alto, Citrix and Cisco ACI Extensive hands on knowledge of Multi-Pod and Multi-Site ACI design, implementation, and support, Tenant constructs, Application network profiles, Contracts, Fabric access policies, extensions & Routing and policies Working knowledge of Citrix and F5 load Balancer products. Will provide level 2 support as the final point of escalation and run with issues until the point of resolution. Supporting in rotation shifts plus 24/7 On Call support when needed Qualifications Troubleshooting traffic flows via underlay and overlay Strong Documentation skills Design and implement advanced network solutions. Lead troubleshooting and resolution of complex network issues. Configure and optimize Cisco AAA servers. Manage and secure Cisco Next Gen Firewalls and Palo Alto Firewalls. Oversee the deployment and management of Citrix Load Balancers. Implement and manage Cisco ACI & SDN solutions. Provide technical leadership and mentorship to the network team. Ability to assist with incident investigations through to timely resolution. Forward planning and ability to manage non-complex implementations. Excellent analytical & interpretive skills. Develop and maintain network documentation and standards. Good Knowledge of ITIL framework and Service management. Required Skills: Extensive experience with Cisco AAA servers. Advanced proficiency in managing Cisco Next Gen Firewalls and Palo Alto Firewalls. In-depth knowledge of Citrix Load Balancers. Expertise in Cisco ACI, SDx, Cisco IOS & NXOS Strong leadership and project management skills. Excellent problem-solving and analytical abilities. Superior communication and interpersonal skills. Qualifications: Bachelors degree in computer science, Information Technology, or a related field. Minimum of 5 years of current experience with 4 years of hand on experience on technology Relevant certifications (e.g., CCNP, CCIE, CISSP PCNSE) are highly desirable. Share your details with Notice, CTC, Location on - sagar16.gupta@global.ntt

Identifying business problems, understand the customer issue and fix the issue. Evaluating reoccurring issues and work on for permanent solution Focus on service improvement. Troubleshooting technical issues and design flaws Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise BE / B Tech in any stream, M.Sc. (Computer Science/IT) / M.C.A, with Minimum 3-5 years of experience Azure IAAS, PASS & SAAS services expert and Handson experience on these and below all services. VM, Storage account, Load Balancer, Application Gateway, VNET, Route Table, Azure Bastion, Disaster Recovery, Backup, NSG, Azure update manager, Key Vault etc. Azure Web App, Function App, Logic App, AKS (Azure Kubernetes Service) & containerization, Docker, Event Hub, Redis Cache, Service Mess and ISTIO, App insight, Databricks, AD, DNS, Log Analytic Workspace, ARO (Azure Red Openshift) Orchestration & Containerization Docker, Kubernetes, RedHat OpenShift Security Management - Firewall Mgmt, FortiGate firewall Preferred technical and professional experience Monitoring through Cloud Native tools (CloudWatch, Cloud Trail, Azure Monitor, Activity Log, VRops and LogInsight) Server monitoring and Management (Windows, Linux, AIX AWS Linux, Ubuntu Linux) Storage Monitoring and Management (Blob, s3, EBS, Backups, recovery, Snapshots)

Experienced in network design, implementation, migration, and troubleshooting. Skilled in CiscoFortinet firewalls, routing/switching, wireless SDA, and tools like SolarWinds. Strong in L2L3 support, mentoring, and handling major incidents

Opportunity for Network Engineer - L1 at Navi Mumbai (Sea Woods) 1- 5 years Experience: Overview: Level 1 Netowork Engineer is a technical role for all technical issues (network ) in Service Assurance - Operations Responsible for managing complex technical issues involving multiple technologies including networking, WAN optimization, SDWAN, MPLS, Cloud Networking, Security etc for large enterprise customers. Role will be responsible to provide work around /network troubleshooting for such cases and also work with the internal and external teams for a permanent fix. Role will be required to work in 24 x7 rotational shift or as required by the business. Role & responsibilities • Reporting into the Head of Service Assurance, this role will be the technical issues and will hold expertise in Service Assurance engineering team for Managed Services and solutions. • Responsible for troubleshooting and resolving complex issues or incidents involving networking technologies for the client or in the Managed Services customer network. • Individual will be end to end owner and completely accountable for the resolution, internal and external communications and customer satisfaction during, escalated incidents. • Responsible to guide teams to expedite the resolution for long pending and escalated cases and work with the peer groups (Incident Managers, Shift Leaders, Level 3, Level 2 etc) to manage the customer satisfaction. • Responsible to liaise with the service provider engineering teams to effectively drive technical teams in the vendor organization to expedite the incident resolution to achieve the agreed SLAs with the customers. • Responsible to support the incidents and maintenance on the client's network and at co-locations. • Responsible for vulnerability assessment, penetration testing and design reviews on both customer and core network. • Ensure compliance to the client's work instructions and process to ensure service quality to customers. • Handle escalations from customers and be a focal point to all service related technical queries. • Individual will serve as the escalation contact for all issues, incidents and escalation for the all both customers and internal for the Managed Services Service Assurance. • Drive and meet all agreed SLA metrics as contracted by the client and to minimize service impacts to customers within established cost parameters and act as point of contact for client and internal requests. • Mentor the Network engineers in troubleshooting and resolving complex issues. Responsible for identifying permanent fixes and workarounds for known errors and unresolved complex issues. Preferred candidate profile TECHNCIAL AND FUNCTIONAL KNOWLEDGE (Use E to denote Essential and D” for Desirable) E - Excellent experience in supporting managed services and solutions in service provider background. E - Working experience in solution designing, implementation or break fix role in a service provider environment. E - Expert with Cisco, Juniper, Checkpoint, Meraki, SASE, VIPTELA product and technologies E - Excellent conceptual understanding of applications layer protocols (FTP, CIFS, MAPI, HTTP, SSL, etc) D - Experience with scripting, programming and regular expressions COMPETENCY AND BEHAVIORAL SKILLS (Use “E” to denote Essential and “D” for Desirable) E - Ability to learn new technologies quickly E - Excellent communication skills in both spoken and written english language. E - Ability to work under pressure E - Ability to work to tight deadlines and produce good quality work E - Able to multitask to manage multiple project workloads. E - Sense of ownership to see things through to completion E - Confident in presenting and talking to clients and vendors E - Willing and able to work shifts D - Ability to mentor and coach less experienced staff Note: L1 Interview will be conducted Virtually through MS Teams, L2 interview will be F2F, Preferred Immediate Joiner/1 Month notice.

We are seeking a motivated L1 Network Engineer to join at Vadodara. Strong understanding of routing and switching concepts. Hands-on experience any two OEMs for R&S and Firewall (Cisco, Aruba, Fortinet/PA) NMS tools - SolarWinds, Nagios, WhatsUp Gold

Identifying business problems, understand the customer issue and fix the issue. Evaluating reoccurring issues and work on for permanent solution Focus on service improvement. Troubleshooting technical issues and design flaws Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise BE / B Tech in any stream, M.Sc. (Computer Science/IT) / M.C.A, with Minimum 3-5 years of experience Azure IAAS, PASS & SAAS services expert and Handson experience on these and below all services. VM, Storage account, Load Balancer, Application Gateway, VNET, Route Table, Azure Bastion, Disaster Recovery, Backup, NSG, Azure update manager, Key Vault etc. Azure Web App, Function App, Logic App, AKS (Azure Kubernetes Service) & containerization, Docker, Event Hub, Redis Cache, Service Mess and ISTIO, App insight, Databricks, AD, DNS, Log Analytic Workspace, ARO (Azure Red Openshift) Orchestration & Containerization Docker, Kubernetes, RedHat OpenShift Security Management - Firewall Mgmt, FortiGate firewall Preferred technical and professional experience Monitoring through Cloud Native tools (CloudWatch, Cloud Trail, Azure Monitor, Activity Log, VRops and LogInsight) Server monitoring and Management (Windows, Linux, AIX AWS Linux, Ubuntu Linux) Storage Monitoring and Management (Blob, s3, EBS, Backups, recovery, Snapshots)

Greetings from Accesshealthcare services We are looking for Network engineer with 5+ years of experience in Routing Switching Firewall etc. Job Location : Hyderabad Experience : 5+ years Shift: Rotational shift Roles & Responsibilities: In-depth knowledge of all networks Should have experience in team handling Switches, Router, SDN, SDWAN (Cisco, Aruba, HP etc.) Firewall, WAF, IPS (Palo alto, Checkpoint, FortiGate, Cisco etc.) LAN, WAN, Wireless network, etc. Handled infrastructure projects: (LAN, WAN, Cloud, Voice & Wireless) Interpersonal skills and experience in presenting Problem solving and project management experience Team working skills Understanding of business 24/7 Operations role - flexibility required Ability to drive SLAs and Metrics in a must have Extensive NOC experience and managing network operations Shift timings : Interested candidates can share there updated resume mega.k@accesshealthcare.com and whatsapp -7305291728

Project Role :Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Operations & Service Management Good to have skills : Network Infrastructures, Fortinet FortiGate FirewallMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing various technical issues, providing both remote and onsite assistance, and ensuring that configured services operate smoothly across multiple platforms. You will work within a defined operating model and processes, focusing on delivering high-quality support to enhance system performance and reliability. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor and evaluate team performance to ensure alignment with project goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Operations & Service Management.- Good To Have Skills: Experience with Network Infrastructures, Cisco Firewall, Fortinet FortiGate Firewall.- Strong understanding of network protocols and troubleshooting techniques.- Experience with server management and operating system-level support.- Familiarity with incident management and service request processes. Additional Information:- The candidate should have minimum 5 years of experience in Network Operations & Service Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

We're looking for a hands-on Network Engineer to join our remote team in India, supporting our European customers. This role focuses on maintaining and enhancing secure network infrastructure primarily working with FortiGate firewalls and Azure-based networking . If you have a solid foundation in firewalls, VPNs, and basic networking principles, and you're eager to grow in a cloud-focused environment, wed love to hear from you. Key Responsibilities Configure and support network security devices , primarily FortiGate firewalls (major part of the role). Maintain site-to-site VPNs and assist with firewall rule management. Support Azure networking tasks such as VNets, NSGs, routing, and VPN gateways. Occasionally assist with basic AWS networking (minimal). Handle basic on-prem network support (switches, cabling, connectivity checks below CCNA level). Collaborate with internal teams and vendors to resolve networking issues. Maintain accurate documentation of customer environments. Support change requests and incident resolution (L2 support). Qualifications Ideal Experience 7+ years of experience supporting network environments. Practical real (build from scratch, not using templates) experience with FortiGate or similar firewalls (Palo Alto, Cisco, etc.). Good understanding of VPNs , routing, and firewall concepts. Familiarity with Azure networking (basic level is okaywillingness to learn is key). Exposure to AWS networking is a bonus, but not essential. Strong problem-solving and communication skills. Nice to Have Certifications such as Fortinet NSE, Azure Fundamentals, or similar. Familiarity with change management processes and ITIL. Experience in customer-facing roles. Who You Are Curious, proactive, and quick to learn. Comfortable working independently in a remote environment. Reliable and well-organized, with an eye for detail. A team player who enjoys collaborating across time zones.

Key Responsibilities The Network Security Engineer is responsible for researching, designing and implementing secure business focused solutions that meet or exceed corporate policies and government mandates. This includes developing roadmap and migration strategies for existing architecture. Specific tasks include, but are not limited to the following Research, design & advocate new technologies, architectures and security products that will support security requirements for the enterprise and its customers, Business partners and vendor. Work closely with enterprise architects, other functional area architects and specialists to ensure adequate security solutions are in place throughout all IT systems and platforms to mitigate identified risks sufficiently, and to meet business objectives and regulatory requirements Strong Firewall knowledge (IPSEC VPN, UTM/IPS, DoS Policy, SSL inspection) Ability to manage high impact Priority 1 incidents Strong Cloud Security/CASB/Web Proxy knowledge Cloud Solutions / on-prem Solutions Strong Remote Access technologies knowledge. Experience with managed devices-unmanaged devices/2FA/MFA solutions. Scripting skills Qualifications, Experience and Competency Education Bachelor's Degree in Information Technology or related Computer Science/Technical area Experience Essential 10 years minimally of Network Security experience / Firewall background 8 years minimally experience working in large organizations Firewall/Web Proxy/Remote Access/Cloud experience Strong technical Documentation skills Network Diagrams/Knowledge based articles Articulate Pragmatic Self-Aware Desirable CISSP Certification CCNA / other industry standard security certifications Cloud migration experience Fortigate Firewalls / McAfee Web Gateways/ Pulse Secure Appliances / Netskope / Firemon Specific Skill Requirement Firewall, Web Proxy, Remote Access, Cloud, Pulse Secure/SSL VPN If you are interested, please Share below details and Updated Resume Matched First Name Last Name Date of Birth Pass Port No and Expiry Date Alternate Contact Number Total Experience Relevant Experience Current CTC Expected CTC Current Location Preferred Location Current Organization Payroll Company Notice period Holding any offer

1. Design, implement, and maintain complex network infrastructure ensuring high availability and performance. 2. Monitor, troubleshoot & resolve network issues, including routing, switching, security concerns also lead network projects and upgrades

About the Role: We are seeking a motivated and skilled professional with a strong interest in working with Web Application Firewall (WAF), F5 Load Balancers, DDoS protection solutions, and Palo Alto firewalls. Key Responsibilities: Hands on Practical Experience on WAF (Web Application Firewall) Hands on Practical Experience on F5 Load Balancer Security Rule creation on Palo Alto and FortiGate firewall Create NAT rule on Palo Alto and FortiGate firewall. Security profiles and Log forwarding profile creation /modification. Zone security profile Troubleshooting High CPU Utilization Troubleshooting application issues at L4 and L7 level Troubleshooting NAT (src, dst, static, translation related and hit related) issues Application override Global Protect VPN Backup multiple firewalls Firmware upgrade, Panorama, Prisma access Device monitoring and Health monitoring and investigating alerts triggered from monitoring tools. Follow change management, incident management procedure as per ITIL and change. management process. Inventory management of all the devices under scope Provide security augmentation recommendation monthly. Create and follow SOP for changes (configuration and process) Load balancer VIP knowledge. Security design review Security HLD and LLD review and management Planning and executing critical changes. Take stand up call with team and operating manager. Backend server and front-end IP in load balancer session distribution logic session persistency logic TAC case raise, track and closure end-to-end Customer engagement withstand up meeting / weekly meeting / challenges hurdle / concerns / optimization. Shift management with Operations engineer. Expertise: Hands on Experience on [(Palo Alto or FortiGate firewall), F5 - Load balancer and WAF]. At least 5+ years in capacity of L2/L3 engineer in operations. Basic Qualifications: Education: BE-Computer Science/IT OR MCA OR University degree equivalent Experience level: 5 to 12 years of experience in security domain. Preferred Qualifications: Certification: PCNSA, PCNSE, NSE4, CCIE(Security) + CCNA (R&S) / CCNP (R&S) Certification: PCNSA, PCNSE, NSE4, Citrix, F5 LB, DDOS, WAF

About The Role Project Role : Network & Svcs Operations Representative Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments. Must have skills : Network Operations & Service Management Good to have skills : Network Infrastructures, Cisco Firewall, Fortinet FortiGate FirewallMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Non-Production Environment Engineer, you will be responsible for the build, configuration, maintenance, and support of our critical development, testing, and staging environments. You will work closely with development and QA teams to understand their infrastructure needs, provision and manage compute, storage, and networking resources, implement automation strategies for environment provisioning and management, troubleshoot environment-related issues, and ensure the stability and reliability of these non-production landscapes to facilitate efficient software development and testing cycles. Your focus will be on optimizing these environments for performance, cost-effectiveness, and adherence to security best practices, ultimately contributing to the faster and higher-quality delivery of our products.As a Network and Services Operations Representative, you will engage in the configuration, integration, and management of telecommunication network elements. Your typical day will involve overseeing the life cycle of these elements, ensuring that all configurations are accurate and up to date. You will also manage back office system data records, supporting customer activations and making necessary configuration adjustments to enhance service delivery and operational efficiency. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in troubleshooting network issues and implementing corrective actions.- Collaborate with cross-functional teams to ensure seamless service delivery. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Operations & Service Management.- Good To Have Skills: Experience with Cisco Firewall, Fortinet FortiGate Firewall, Network Infrastructures.- Strong understanding of network protocols and architectures.- Experience with network monitoring and management tools.- Familiarity with incident management processes and best practices. Additional Information:- The candidate should have minimum 2 years of experience in Network Operations & Service Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Operations & Service Management Good to have skills : Network Infrastructures, Cisco Firewall, Fortinet FortiGate FirewallMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Non-Production Environment Engineer, you will be responsible for the build, configuration, maintenance, and support of our critical development, testing, and staging environments. You will work closely with development and QA teams to understand their infrastructure needs, provision and manage compute, storage, and networking resources, implement automation strategies for environment provisioning and management, troubleshoot environment-related issues, and ensure the stability and reliability of these non-production landscapes to facilitate efficient software development and testing cycles. Your focus will be on optimizing these environments for performance, cost-effectiveness, and adherence to security best practices, ultimately contributing to the faster and higher-quality delivery of our products. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the implementation of technology at the operating system level across all server and network areas.- Engage in basic and intermediate level troubleshooting for hardware and software issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Operations & Service Management. WAN:WAN Routers, Optimizers/Accelerators, Load BalancersLAN:Switches, Routers, WLCs and WAPs Security and Remote Access services:Firewalls, VPN design and solutions - Good To Have Skills: Experience with Network Infrastructures, Cisco Firewall, Fortinet FortiGate Firewall.- Strong understanding of network protocols and services.- Experience with monitoring and managing network performance.- Familiarity with incident management and service request processes. Additional Information:- The candidate should have minimum 3 years of experience in Network Operations & Service Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Operations & Service Management Good to have skills : Network Infrastructures, Cisco Firewall, Fortinet FortiGate FirewallMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Non-Production Environment Engineer, you will be responsible for the build, configuration, maintenance, and support of our critical development, testing, and staging environments. You will work closely with development and QA teams to understand their infrastructure needs, provision and manage compute, storage, and networking resources, implement automation strategies for environment provisioning and management, troubleshoot environment-related issues, and ensure the stability and reliability of these non-production landscapes to facilitate efficient software development and testing cycles. Your focus will be on optimizing these environments for performance, cost-effectiveness, and adherence to security best practices, ultimately contributing to the faster and higher-quality delivery of our products. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the implementation of technology at the operating system level across all server and network areas.- Engage in basic and intermediate level troubleshooting for hardware and software issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Operations & Service Management. WAN:WAN Routers, Optimizers/Accelerators, Load BalancersLAN:Switches, Routers, WLCs and WAPs Security and Remote Access services:Firewalls, VPN design and solutions - Good To Have Skills: Experience with Network Infrastructures, Cisco Firewall, Fortinet FortiGate Firewall.- Strong understanding of network protocols and services.- Experience with monitoring and managing network performance.- Familiarity with incident management and service request processes. Additional Information:- The candidate should have minimum 3 years of experience in Network Operations & Service Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Operations & Service Management Good to have skills : Network Infrastructures, Cisco Firewall, Fortinet FortiGate FirewallMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing technical issues, collaborating with various teams, and ensuring that services are running smoothly across different platforms. You will be responsible for troubleshooting and resolving hardware and software problems, both remotely and onsite, while adhering to defined operating models and processes. Your role will also include implementing technology solutions at the operating system level across server and network areas, ensuring optimal performance and reliability of services. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing and training sessions to enhance team capabilities.- Monitor system performance and implement improvements to enhance efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Operations & Service Management.- Good To Have Skills: Experience with Network Infrastructures, Cisco Firewall, Fortinet FortiGate Firewall.- Strong understanding of network protocols and troubleshooting techniques.- Experience with server management and operating system configurations.- Familiarity with incident management and service desk tools. Additional Information:- The candidate should have minimum 5 years of experience in Network Operations & Service Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Operations & Service Management Good to have skills : Network Infrastructures, Cisco Firewall, Fortinet FortiGate FirewallMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing technical issues, collaborating with various teams, and ensuring that services are running smoothly across different platforms. You will be responsible for troubleshooting and resolving hardware and software problems, both remotely and onsite, while adhering to established operating models and processes. Your role will also include implementing technology solutions at the operating system level across server and network areas, ensuring optimal performance and reliability of services. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing and training sessions to enhance team capabilities.- Monitor system performance and implement improvements to enhance efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Operations & Service Management.- Good To Have Skills: Experience with Network Infrastructures, Cisco Firewall, Fortinet FortiGate Firewall.- Strong understanding of network protocols and troubleshooting techniques.- Experience with server management and virtualization technologies.- Familiarity with incident management and service desk tools. Additional Information:- The candidate should have minimum 7.5 years of experience in Network Operations & Service Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Operations & Service Management Good to have skills : Network Infrastructures, Cisco Firewall, Fortinet FortiGate FirewallMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in a dynamic work environment where you will provide ongoing technical support and maintenance for both production and development systems. Your typical day will involve addressing various technical issues, collaborating with team members, and ensuring that services are running smoothly across multiple platforms. You will be responsible for troubleshooting hardware and software problems, implementing technology solutions, and contributing to the overall efficiency of the operational processes. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of technical processes and procedures to enhance team knowledge.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Operations & Service Management.- Good To Have Skills: Experience with Network Infrastructures, Cisco Firewall, Fortinet FortiGate Firewall.- Strong understanding of network protocols and troubleshooting techniques.- Experience with server management and operating system-level support.- Familiarity with monitoring tools and performance analysis. Additional Information:- The candidate should have minimum 3 years of experience in Network Operations & Service Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Operations & Service Management Good to have skills : Network Infrastructures, Cisco Firewall, Fortinet FortiGate FirewallMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing various technical issues, providing both remote and onsite assistance, and ensuring that configured services operate smoothly across multiple platforms. You will work within a defined operating model and processes, focusing on delivering high-quality support to enhance system performance and reliability. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the implementation of technology at the operating system level across all server and network areas.- Engage in basic and intermediate level troubleshooting for hardware and software issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Operations & Service Management.- Good To Have Skills: Experience with Network Infrastructures, Cisco Firewall, Fortinet FortiGate Firewall.- Strong understanding of network protocols and services.- Experience with monitoring and managing network performance.- Familiarity with incident management and service request processes. Additional Information:- The candidate should have minimum 3 years of experience in Network Operations & Service Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Operations & Service Management Good to have skills : Network Infrastructures, Cisco Firewall, Fortinet FortiGate FirewallMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Non-Production Environment Engineer, you will be responsible for the build, configuration, maintenance, and support of our critical development, testing, and staging environments. You will work closely with development and QA teams to understand their infrastructure needs, provision and manage compute, storage, and networking resources, implement automation strategies for environment provisioning and management, troubleshoot environment-related issues, and ensure the stability and reliability of these non-production landscapes to facilitate efficient software development and testing cycles. Your focus will be on optimizing these environments for performance, cost-effectiveness, and adherence to security best practices, ultimately contributing to the faster and higher-quality delivery of our products. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the implementation of technology at the operating system level across all server and network areas.- Engage in basic and intermediate level troubleshooting for hardware and software issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Operations & Service Management. WAN:WAN Routers, Optimizers/Accelerators, Load BalancersLAN:Switches, Routers, WLCs and WAPs Security and Remote Access services:Firewalls, VPN design and solutions - Good To Have Skills: Experience with Network Infrastructures, Cisco Firewall, Fortinet FortiGate Firewall.- Strong understanding of network protocols and services.- Experience with monitoring and managing network performance.- Familiarity with incident management and service request processes. Additional Information:- The candidate should have minimum 3 years of experience in Network Operations & Service Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Network & Svcs Operations Representative Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments. Must have skills : Network Operations & Service Management Good to have skills : Network Infrastructures, Cisco Firewall, Fortinet FortiGate FirewallMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Non-Production Environment Engineer, you will be responsible for the build, configuration, maintenance, and support of our critical development, testing, and staging environments. You will work closely with development and QA teams to understand their infrastructure needs, provision and manage compute, storage, and networking resources, implement automation strategies for environment provisioning and management, troubleshoot environment-related issues, and ensure the stability and reliability of these non-production landscapes to facilitate efficient software development and testing cycles. Your focus will be on optimizing these environments for performance, cost-effectiveness, and adherence to security best practices, ultimately contributing to the faster and higher-quality delivery of our products.As a Network and Services Operations Representative, you will engage in the configuration, integration, and management of telecommunication network elements. Your typical day will involve overseeing the life cycle of these elements, ensuring that all configurations are accurate and up to date. You will also manage back office system data records, supporting customer activations and making necessary configuration adjustments to enhance service delivery and operational efficiency. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in troubleshooting network issues and implementing corrective actions.- Collaborate with cross-functional teams to ensure seamless service delivery. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Operations & Service Management.- Good To Have Skills: Experience with Cisco Firewall, Fortinet FortiGate Firewall, Network Infrastructures.- Strong understanding of network protocols and architectures.- Experience with network monitoring and management tools.- Familiarity with incident management processes and best practices. Additional Information:- The candidate should have minimum 2 years of experience in Network Operations & Service Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Job Description Techno-Management Skill set/ BAU requirements: 1.Should have an understanding of TCP, UDP, Packet analysis, Threat and malware analysis, attack lifecycle. 2.Should be able to conceptually understand the attack kill chain. 3.Should be able to review and understand MIS reports shared by Network and Security 4.Should have a knowledge, understanding of the Microsegmentation concept and 5.As a part of security domain compliance management and should be able to manage compliance for network and security appliances(Firewalls, VPN, Anti-APT, Microsegmentation) 6.Should be able to handle Incidents and events end to end, from triggering of an incident, managing SLAs to closure of an incident, providing CAPA and RCA. 7.Should be able to understand the RACI matrix for each of the domains. 8.Should be able to prioritize tasks while processing advisories, incidents, problems and events. 9.Work with the 3rd party vendors for POCs, UATs and solution deployment purpose. 10.Vendors/ 3rd parties commercial negotiations/ management. 11.License, certificate life-cycle, upgrade-update management for the depicted domains. 12.Prepare SOPs and policies required for the depicted domains. 13.Be a bridge between the technical and the management team and make sure updates are regularly submitted to higher management and review to the technical team. 14.Any earlier experience in crisis situation handling would be an added advantage. Technical Skills: Firewalls, VPN, SD-WAN, IPS/ IDS, Anti-APT, ATP, Micro segmentation, Incident and attack lifecycle. Education: BTech / BE / BCA / B. Sc IT Certifications Network

Role Title : Senior Engineer IT Support Department : IT Infrastructure Reports To : IT Manager / IT Head Location : Bangalore Shifts : Flexibility to work in 24x5 shifts as per Rota Work Type : Full-time | Onsite Role Summary : The Senior Engineer IT Support is responsible for end-user computing, coordination with service providers for network and infrastructure, backup management, IT project support, vendor management, and licensing administration. The role requires in-depth experience with technologies like Windows 11 Enterprise, Windows Server 2022, Fortinet Firewalls, Microsoft 365 Apps, Intune, and backup systems. It also includes vendor coordination for Microsoft 365 licensing and proactive involvement in IT infrastructure planning and deployments. Key Responsibilities : 1. End-User Device Management : - Deploy, configure, and troubleshoot Windows 11 Enterprise laptops and desktops. - Manage software deployment, security baselines, and patching using Microsoft Intune. - Ensure compliance with endpoint encryption, antivirus, and access policies. 2. Network Management and Planning (via Service Providers) : - Coordinate with network service providers for uptime, escalations, and capacity upgrades. - Support Fortinet firewall configuration (VPNs, NAT, routing, security rules). - Assist in planning and documenting network expansions, upgrades, and segmentation. 3. Server and Infrastructure Support : - Provide support for Windows Server 2022 (AD, DNS, DHCP, file shares). - Monitor server performance, patch levels, and event logs. - Implement and verify GPOs, domain join processes, and server maintenance routines. 4. Backup and Restore Management : - Ensure scheduled backups of critical servers and end-user data are completed. - Monitor backup job statuses, test restores, and report failures. - Work with backup solution vendors to maintain disaster recovery readiness. 5. Microsoft 365 Apps, Intune & License Management : - Provide expert support for Microsoft 365 Apps (Outlook, Excel, Teams, OneDrive). - Administer Intune for device enrollment, compliance, MAM/MDM policies, and app deployment. - Coordinate with vendors for procurement, renewal, and allocation of Microsoft 365 licenses (E3, E5, F3). - Track license utilization and optimize cost. 6. Application & Software Lifecycle Support : - Oversee installation, updates, and support for enterprise applications. - Maintain a software asset inventory and manage licensing compliance. - Work with internal users to troubleshoot and improve software usability. 7. Vendor & Service Provider Management : - Serve as the technical point of contact for IT vendors and service partners. - Monitor and escalate SLA breaches, support vendor evaluations and contract renewals. - Coordinate implementation and support efforts from third-party IT providers. 8. Participation in IT Projects : - Collaborate in planning, execution, and documentation of IT infrastructure and application projects. - Provide technical input during procurement, implementation, and testing phases. - Contribute to project rollout plans, user training, and change management. 9. Documentation & Reporting : - Maintain SOPs, configuration baselines, asset records, and access control logs. - Provide regular reports on support metrics, compliance posture, and audit readiness. - Document incident RCAs and maintain knowledge base articles for known issues. 10. Security & Compliance : - Implement and maintain endpoint security measures including Defender for Endpoint, DLP, and BitLocker. - Support compliance audits (ISO 27001, internal controls) with relevant documentation and technical input. - Review logs from Fortinet, Defender, and Intune to ensure security posture. Qualifications & Skills : - Bachelors degree in Computer Science, Information Technology, or equivalent. - 9- 12 years of experience in enterprise IT support or infrastructure roles. - Technical expertise in : 1. Windows 11 Enterprise, Windows Server 2022 2. Microsoft Intune, Microsoft 365 Admin Center 3. Fortinet firewall configuration 4. Endpoint and server backup systems (e.g., Veeam, Acronis, or similar) - Hands-on experience coordinating with MSPs and software/hardware vendors. - Microsoft and ITIL certifications preferred. - Strong documentation and communication skills.

Role & responsibilities :- In-depth, practical knowledge of FortiGate Firewalls (NGFW features, policies, VPN, security profiles) and FortiManager (centralized management, device provisioning, policy packages). Familiarity with related Fortinet products (FortiAnalyzer, FortiAuthenticator, FortiSwitch, FortiAP) would be a plus. Develop, maintain, and update comprehensive training materials (manuals, guides, exercises) using Microsoft Word. Create engaging and informative presentations using Microsoft PowerPoint. Proactively stay updated on the latest Fortinet product releases, features, vulnerabilities, and best practices (NSE certifications, release notes, community). Continuously integrate new knowledge into training content and delivery. Configure, deploy, and maintain Fortinet training lab environments (physical/virtual - FortiGate, FortiManager, clients, network simulators). Collaborate effectively with internal stakeholders to plan and execute the training calendar. Preferred candidate profile :- Any bachelors degree in IT or relatable field. Any Fortinet Certification (NSE 4, NSE 5, NSE 6, NSE 7 ,CCNA, Security+, etc.) would be an added advantage. Proven prior experience in technical training delivery (corporate training, workshops, bootcamps, or coaching) is essential. Strong hands-on experience configuring and troubleshooting FortiGate firewalls. Solid understanding of core networking (TCP/IP, routing, switching) and security concepts (VPN, Firewalling, UTM).