Food & Beverage Assistant

Job Description:

Akoya Hotels is looking for a dynamic and enthusiastic Food & Beverage Assistant to join our team. In this role, you’ll be a key part of creating a memorable dining experience for our guests. The ideal candidate is passionate about hospitality, has a great eye for detail, and thrives in a fast-paced environment.

Key Responsibilities:

• Guest Service: Welcome and seat guests, take food and beverage orders accurately, and serve meals and drinks promptly.
• Preparation & Setup: Set up dining areas, including tables, chairs, and serving stations, ensuring everything is clean and ready before service.
• Order Management: Communicate effectively with kitchen staff to ensure orders are prepared correctly and delivered on time.
• Problem-Solving: Address guest concerns or issues with a professional and friendly attitude, escalating to a supervisor when necessary.
• Cleanliness & Maintenance: Maintain a clean and organized work area, including bussing tables, washing dishes, and sanitizing surfaces.
• Upselling: Be knowledgeable about the menu and specials to recommend items and enhance the guest's dining experience.
• Teamwork: Collaborate with other F&B staff to ensure smooth operations and high-quality service.

Qualifications:

• Previous experience in a restaurant, hotel, or hospitality setting is preferred but not required.
• Strong communication and interpersonal skills.
• Ability to work efficiently in a fast-paced, high-pressure environment.
• A positive attitude and a passion for providing excellent customer service.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Ability to stand and walk for extended periods and lift up to 25 lbs.

Benefits:

• Competitive pay and opportunities for tips.
• Training and career development opportunities.
• Employee discounts on hotel stays and dining.
• A supportive and fun team environment.

Job Type: Full-time

Pay: ₹13,000.00 - ₹18,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person