Food and Beverage Team Leader

Job Responsibilty:

• Supervise and guide the F&B team:This includes ensuring all team members understand their roles and responsibilities, and providing support and direction as needed.
• Delegate tasks effectively:Distribute responsibilities among team members to ensure work is efficiently managed and completed.
• Motivate and coach team members:Foster a positive work environment and encourage team members to perform at their best.
• Address customer issues promptly:Handle guest inquiries and complaints in a professional and efficient manner, ensuring guest satisfaction.

Training and Staff Management:

• Train new staff:Provide comprehensive training on all aspects of F&B operations, including service standards, food and beverage knowledge, and safety protocols.
• Monitor staff performance:Assess individual and team performance, provide feedback, and address any performance issues.
• Assist in hiring and scheduling:Participate in the hiring process and assist with scheduling to ensure adequate staffing levels.

Operational and Financial Management:

• Ensure smooth and efficient service:Oversee all aspects of F&B operations, from table setting and service to order taking and food preparation.
• Optimize service efficiency:Implement strategies to improve service speed and minimize waste.
• Adhere to health and safety regulations:Ensure all staff follow safety protocols and maintain a clean and hygienic environment.
• Monitor revenues and expenses:Track sales figures, manage costs, and implement strategies to increase profitability.

Customer Service:

• Greet and welcome guests: Create a warm and inviting atmosphere for all guests.
• Assist with menu selections: Provide recommendations and answer questions about menu items.
• Take orders and manage payments: Ensure all orders are accurately taken and payments are processed efficiently.
• Handle customer feedback: Address guest inquiries and complaints in a professional and efficient manner.

Job Types: Full-time, Permanent

Pay: ₹11,864.45 - ₹18,000.00 per month

Benefits:

• Food provided
• Provident Fund

Experience:

• Food And Beverage: 3 years (Required)

Location:

• Gurgaon, Haryana (Required)

Work Location: In person