Floor Supervisor

We are looking for a responsible and proactive Floor Supervisor to oversee daily operations, manage staff, and ensure smooth functioning of activities on the floor. The ideal candidate should have leadership skills, excellent coordination abilities, and experience in supervising teams in a retail, office, educational, or service environment.

Key Responsibilities

• Supervise and coordinate staff on the floor to ensure tasks are completed efficiently.
• Monitor attendance, performance, and conduct of floor staff.
• Ensure quality of service, cleanliness, and adherence to standard operating procedures (SOPs).
• Handle customer/visitor queries or escalate issues when necessary.
• Manage inventory, supplies, or equipment as per requirement.
• Conduct regular checks to maintain order and operational efficiency.
• Train new staff and provide guidance to improve performance.
• Prepare daily, weekly, or monthly reports on floor activities and staff performance.

Required Skills & Qualifications

• Minimum Bachelor’s degree
• 2–5 years of experience in floor supervision, team management, or related roles.
• Good leadership, communication, and organizational skills.
• Ability to handle stressful situations and resolve conflicts effectively.
• Basic knowledge of operational procedures and safety protocols.

Job Types: Full-time, Permanent

Work Location: In person