Floor Supervisor

Job Title: Floor Supervisor – Service Department

Location: Honda 2-Wheeler Showroom, Sambalpur

Reports To: Service Manager

Job Purpose: The Floor Supervisor is responsible for overseeing daily workshop operations, ensuring smooth workflow, maintaining high-quality service standards, and delivering customer satisfaction in line with Honda 2-Wheeler guidelines.

Key Responsibilities:

Workshop Operations:

• Supervise day-to-day workshop activities and allocate jobs to technicians as per skills and workload.
• Monitor job cards, repair orders, and ensure timely completion of service/repairs.
• Maintain workshop discipline, cleanliness, and adherence to Honda standards.

Team Supervision:

• Guide, train, and monitor mechanics, helpers, and service staff.
• Conduct daily briefing and ensure work is carried out efficiently.
• Motivate the team to achieve service targets (productivity, quality, and delivery time).

Quality & Safety:

• Ensure compliance with Honda service SOPs, tools usage, and safety standards.
• Monitor repeat repairs and implement corrective measures.
• Conduct quality inspections on completed jobs before final delivery.

Reporting & Administration:

• Report daily workshop performance, productivity, and vehicle status to the Service Manager.
• Monitor spare parts availability and coordinate with parts department.
• Maintain records of service history, job completion, and technician performance.

Key Skills & Competencies:

• Strong technical knowledge of 2-wheeler servicing (preferably Honda).
• Leadership and team-handling skills.
• Good communication & customer handling ability.
• Problem-solving and decision-making skills.
• Knowledge of workshop safety and quality standards.

Qualifications & Experience:

• Minimum 1-2 years’ experience in 2-wheeler service operations (Honda experience preferred).
• Prior experience in supervising workshop floor activities.

Job Type: Full-time

Pay: From ₹10,000.00 per month

Work Location: In person