Floor Manager/Assistant Floor Manager

Locations-Ara/Patna/Bhagalpur/Jamshedpur/Muzaffarpur

Job Title:

Salary: Up to 4.5 LPA

Key Responsibilities:

• Drive sales through effective customer interaction and upselling.
• Ensure customer satisfaction by maintaining high service standards.
• Resolve customer complaints promptly and professionally.
• Supervise floor staff and ensure productivity, grooming, and discipline.
• Allocate tasks and monitor performance of floor associates.
• Conduct regular briefings and support training initiatives.
• Reviewing and maintaining checklist.
• Maintaining MBQ of the department.
• Ensure timely replenishment of merchandise.
• Maintain visual merchandising standards as per brand guidelines.
• Coordinate with the VM team for product displays and stock rotation.
• Ensure cleanliness, orderliness, and safety on the shop floor.
• Coordinate with other departments (cash, warehouse, admin) for smooth floor functioning.
• Monitor and report daily sales and footfall.
• Prevent stock pilferage through constant monitoring and control.
• Ensure adherence to security processes and audits.

Key Requirements:

• Experience:

  Up to 6 years in apparel retail, with at least 2 year in a supervisory or managerial role.

• Education:

  Graduate (preferred in Retail/Management).

• Skills:

• Excellent communication and leadership skills
• Strong sales orientation
• Ability to multitask and manage time effectively
• Basic computer literacy (POS, Excel, Inventory Software)

Job Title:

Key Responsibilities:

• Drive sales through effective customer interaction and upselling.
• Ensure customer satisfaction by maintaining high service standards.
• Resolve customer complaints promptly and professionally.
• Supervise floor staff and ensure productivity, grooming, and discipline.
• Allocate tasks and monitor performance of floor associates.
• Conduct regular briefings and support training initiatives.
• Reviewing and maintaining checklist.
• Maintaining MBQ of the department.
• Ensure timely replenishment of merchandise.
• Maintain visual merchandising standards as per brand guidelines.
• Coordinate with the VM team for product displays and stock rotation.
• Ensure cleanliness, orderliness, and safety on the shop floor.
• Coordinate with other departments (cash, warehouse, admin) for smooth floor functioning.
• Monitor and report daily sales and footfall.
• Prevent stock pilferage through constant monitoring and control.
• Ensure adherence to security processes and audits.

Key Requirements:

• Experience:

  Up to 6 years in apparel retail, with at least 2 year in a supervisory or managerial role.

• Education:

  Graduate (preferred in Retail/Management).

• Skills:

• Excellent communication and leadership skills
• Strong sales orientation
• Ability to multitask and manage time effectively
• Basic computer literacy (POS, Excel, Inventory Software)

Working Conditions:

• Shift-based working hours including weekends and holidays.
• Standing for extended periods and floor mobility required.