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0 years

1 - 2 Lacs

cochin

On-site

We are seeking a proactive and versatile professional to join our team as a Business Sales Executive cum Personal Assistant . This role requires a blend of sales acumen and executive support skills. The candidate will focus on business development through lead generation, cold calling, and client engagement while also assisting senior management with administrative and coordination tasks. Key ResponsibilitiesSales & Business Development Generate new business opportunities through cold calls, networking, and referrals. Build a strong pipeline of qualified leads and maintain a structured follow-up process. Initiate first-level conversations with prospects and convert them into potential clients. Prepare and deliver sales presentations, proposals, and quotations. Achieve and exceed monthly/quarterly sales targets. Conduct market research and competitor analysis to support business growth strategy. Maintain and update CRM with client data, interactions, and sales pipeline status. Client Relations & Meeting Coordination Arrange and schedule client meetings, including preparation of agenda, presentations, and supporting materials. Organize and coordinate logistics for client visits . Accompany senior management to client meetings when required, assist with presentations, and handle follow-ups. Act as a key point of contact for clients, ensuring timely communication and resolution of queries. Prepare minutes of meetings and track progress on client-related action items. Personal Assistant & Administrative Support Provide direct assistance to senior management, including calendar management, travel arrangements, and task prioritization. Draft, review, and manage professional correspondence, reports, and business documents. Handle confidential information with utmost discretion. Assist in preparing business reports, sales updates, and documentation. Support in planning and organizing events, exhibitions, and networking activities. Coordinate with internal teams to ensure smooth business operations. Qualifications & Skills Bachelor’s degree in Business Administration, Marketing, or related field (preferred). Minimum one year of proven experience in sales, lead generation, or business development. Prior experience in executive/personal assistant role is an advantage. Strong communication, negotiation, and interpersonal skills. Excellent organizational and multitasking abilities. Proficiency in MS Office (Word, Excel, PowerPoint, Outlook). Self-motivated, target-driven, and capable of working independently. Professionalism, discretion, and attention to detail. Key Competencies Target-oriented with a sales and business growth mindset. Strong persuasion and client-handling skills. High level of integrity and reliability. Proactive problem-solving and decision-making capability. Flexibility to adapt to changing priorities and responsibilities. Employment Details Job Title : Business Sales Executive cum Personal Assistant Salary : Competitive, with performance-based incentives Work Type : Full-time freshers can also apply Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Paid time off Work Location: In person Expected Start Date: 01/09/2025

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0 years

1 - 2 Lacs

cochin

Remote

We’re a fast-growing SaaS website builder tool , built for ambitious entrepreneurs who want to get online without the tech headaches. Now, we’re looking for a Digital Marketing Specialist who’s ready to roll up their sleeves and own Storepecker’s digital voice . This isn’t just another marketing job, it’s your chance to join an early-stage startup, build our brand from the ground up, and make a real impact on how businesses across the world discover and use Storepecker. Key Responsibilities SEO & Content Strategy Plan and implement SEO initiatives to drive qualified traffic and improve search visibility. Create and optimize content that educates users about building and growing online stores. Social Media & Community Management Manage Storepecker’s social media channels (LinkedIn, Instagram, Twitter/X, YouTube). Build and engage communities around the brand and founders. Campaigns & Product Marketing Design and execute digital marketing campaigns that showcase Storepecker’s features and advantages. Lead initiatives such as webinars, workshops, and case studies to grow brand awareness. Creative Collaboration Work with the design team to develop engaging creatives, marketing assets, and explainer videos. Simplify technical SaaS features into relatable and compelling messaging. Performance Analysis Track and analyze campaign performance across platforms. Provide insights and optimize strategies for better ROI. Startup Mindset Be adaptable, proactive, and willing to step beyond defined responsibilities to get things done. What We’re Looking For You’ve got hands-on experience in digital marketing (SEO, social media, content, campaigns). You understand (or are curious about) the SaaS and e-commerce world . You’re a self-starter who thrives in fast-paced, scrappy environments. You know your way around Google Analytics, Search Console, and social media insights. You’re creative, socially savvy, and great at turning complex product features into simple, compelling messages. Most importantly, you’re hungry to learn, experiment, and grow alongside the company. Why Join Storepecker? You’ll be part of an early-stage startup where your ideas aren’t just heard, they shape the future. You’ll work directly with the founders, giving you a front-row seat to building and scaling a SaaS product. Remote flexibility with startup energy. A culture built on ownership, speed, and experimentation . Every win you create will have a visible impact on our growth story. If this excites you and you feel like you’d be a great fit, send an email to amisha@storepecker.me with your resume (and anything else that shows off your marketing magic). Job Type: Full-time Pay: ₹12,000.00 - ₹18,000.00 per month Benefits: Paid time off Work from home Work Location: Remote

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2.0 years

2 - 3 Lacs

cochin

On-site

Job Brief We are looking for a Soulful Content Writer to join our editorial team and enrich our websites and social media with new engaging posters, blog posts, guides and marketing copy. Our ideal candidate has a genuine interest in writing content with a spiritual and values-driven perspective, and the flexibility to adapt the same skillset across our other product lines. Core responsibilities include conducting thorough research on related topics, generating ideas for new content types and proofreading articles before publication. Ultimately, you’ll deliver quality writing pieces that appeal to our audiences, attract customers and boost brand awareness. If you’re familiar with producing online content and have an eye for detail, we’d like to meet you. Responsibilities · Research relevant topics using a variety of sources (online references, interviews, and studies). · Write clear, compelling, and inspiring content tailored to diverse audiences. · Prepare well-structured drafts using Content Management Systems. · Proofread and edit drafts for clarity, accuracy, and tone before publication. · Collaborate with marketing and design teams to create impactful visual and written content. · Conduct keyword research and use SEO best practices to increase reach and visibility. · Share and promote content across digital and social platforms. · Identify audience needs, content gaps, and propose fresh, creative topics. · Maintain consistency in style, tone, and presentation across all content. · Update and refresh website content when needed. Requirements & Skills · Proven experience as a Content Writer, Copywriter, or similar role (6 months to 2 years). · Strong research abilities and the capacity to translate insights into engaging writing. · Familiarity with online publishing platforms. · Excellent writing, editing, and storytelling skills in English. · Experience with Content Management Systems (e.g., WordPress). · Ability to meet deadlines and deliver high-quality work. · A passion for writing content that carries meaning — whether spiritual, inspirational, or product-driven. Interested candidates may email their CV with the subject line “Content Writer" to jobs@eloit.com Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Application Question(s): How many years of experience do you have in content writing? Are you an immediate joiner? What is your current CTC? What is your expected CTC? Location: Kochi, Kerala (Preferred) Work Location: In person

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0 years

1 - 2 Lacs

cochin

On-site

Company: Razzmatazz Ventures Private Limited Location: Kochi, Kerala Employment Type: Full-time About Us Razzmatazz Ventures is a premier event management company based in Kochi, specializing in creating memorable and impactful experiences for our clients. From corporate conferences and product launches to social gatherings and festivals, we are dedicated to delivering excellence and innovative solutions. Position Summary We are seeking a Event Manager to join our team in Kochi. The ideal candidate will be a creative and highly organized professional with a proven track record of managing events from concept to completion. You will be responsible for overseeing all aspects of event planning and execution, ensuring that every detail aligns with client objectives and our high standards. Note: At Razzmatazz Ventures, we value diversity and inclusivity. This position is open to all qualified applicants. However, based on our observations, many of the key skills required for this role—such as multitasking, meticulous attention to detail, and collaborative team management—are strengths we often see in women professionals. Hence, female candidates are strongly encouraged to apply. Key Responsibilities Client Management: Work closely with clients to understand their needs, goals, and budget, and develop detailed event proposals that align with their vision. Event Planning & Execution: Manage the entire event lifecycle, including ideation, timeline development, venue selection, vendor management, budget tracking, and on-site coordination. Budget & Financials: Create and manage event budgets, negotiate contracts with vendors and suppliers, and ensure all financial targets are met. Logistics & Operations: Oversee all logistical elements, including catering, audiovisual setup, transportation, security, and staff management, to ensure a seamless and efficient event. Marketing & Promotion: Collaborate with the marketing team to develop and execute promotional strategies for events. Problem-Solving: Proactively identify potential risks and develop contingency plans to address unforeseen issues. Post-Event Analysis: Conduct post-event evaluations, gather feedback, and create reports to measure success and identify areas for improvement. Required Skills and Qualifications Strong organizational, multitasking, and time-management skills with a keen eye for detail. Excellent communication, interpersonal, and negotiation skills. Ability to work under pressure and manage tight deadlines. Proficiency in event management software and Microsoft Office Suite. A creative and innovative mindset with the ability to bring fresh ideas to the table. Leadership skills to effectively manage and motivate a team. Flexibility to work irregular hours, including evenings and weekends, as required by the nature of events Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person

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2.0 - 4.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Software: fuel for mobility We bring bold digital visions to life. So we’re on the lookout for more curious and creative engineers who want to create change – one line of high-quality code at a time. Our transformation isn't for everyone, but if you're excited about solving the leading-edge technological challenges facing the auto industry, then let’s talk about your next move. Let's introduce ourselves At Volvo Cars, we foster a culture of curiosity, collaboration, and continuous learning. Join our mission to create sustainable transportation solutions that protect what matters most – people, communities, and our planet. Drive digital innovation as a Salesforce Developer, where you'll spearhead critical technology initiatives alongside global teams. You'll architect and implement solutions that directly impact millions of customers worldwide while advancing Volvo's vision for autonomous, electric, and connected vehicles. What You'll Do Technical Leadership & Development Lead development and implementation using APEX Debugging and Logging, APEX Optimization and Best Practices, Salesforce Apex Development, Salesforce Community Cloud (Experience Cloud), Salesforce DevOps (Gearset Copado), Salesforce Flows and Process Builder, Salesforce LWC Framework, and Salesforce Platform Administration. Design, build, and maintain scalable solutions that support global operations. Collaborate closely with USA stakeholders across product management and engineering teams. Drive technical excellence through code reviews, architecture decisions, and best practices. Cross-Functional Collaboration Partner with international teams using Microsoft Teams, Slack, SharePoint, and Azure DevOps. Participate in Agile development processes and sprint planning activities. Facilitate knowledge transfer and technical documentation across regions. Support 24/7 operations through on-call rotations and incident response. Innovation & Continuous Improvement Research and evaluate emerging technologies to enhance platform capabilities. Contribute to technical roadmap planning and architectural decisions. Mentor junior team members and promote knowledge sharing. Comfortable working with Lightning Web Components, Aura Components, Aura to LWC, Sales Cloud, and Service Cloud. Automotive experience is a plus. Salesforce Dev 501 certification is great to have. What You'll Bring Professional Experience 2 to 4 years of hands-on experience in software development, system administration, or related technical domains. Deep expertise in Salesforce technologies with proven track record of successful implementations. Global collaboration experience working with distributed teams across multiple time zones. Industry knowledge in automotive, manufacturing, or enterprise software environments preferred. Technical Proficiency Advanced proficiency in core technologies: APEX Debugging and Logging, APEX Optimization and Best Practices, Salesforce Apex Development, Salesforce Community Cloud (Experience Cloud), Salesforce DevOps (Gearset Copado), Salesforce Flows and Process Builder, Salesforce LWC Framework, Salesforce Platform Administration. Strong understanding of cloud platforms, DevOps practices, and CI/CD pipelines. Experience with enterprise integration patterns and microservices architecture. Database design and optimization skills with both SQL and NoSQL technologies. Essential Soft Skills Analytical Thinking, Clear and Concise Writing, Communication Skills, Critical Thinking, Documentation Best Practices, Email etiquette, Presentation Skills, Problem Solving, Teamwork. Communication Excellence: Articulate complex technical concepts to diverse audiences. Cultural Adaptability: Thrive in multicultural, globally distributed team environments. Problem-Solving: Analytical thinking with the ability to troubleshoot complex technical issues. Additional Qualifications Language: Business-level English proficiency (spoken and written). Availability: Flexibility to collaborate across USA time zones as needed. Certifications: Salesforce Dev 501 certification is great to have. Volvo Cars – driving change together Volvo Cars’ success is the result of a collaborative, diverse and inclusive working environment. Today, we’re one of the most well-known and respected car brands, with around 43,000 employees across the globe. At Volvo Cars, your career is designed around your skills and aspirations, so you can reach your fullest potential. And it’s so exciting – we’re well on our way on our journey towards full electrification. We have five fully electric cars already on the market, and five more on the way. Our fully-electric and plug-in hybrid cars combined make up almost 50 per cent of our sales. So come and join us in shaping the future of mobility. There’s never been a more rewarding time to play your part in our inspiring and creative teams!

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0 years

1 - 1 Lacs

india

On-site

Job Title: Kitchen Trainee Location: M Grill Restaurant Department: Kitchen Employment Type: Full-Time Job Summary: M Grill is seeking passionate and dedicated Kitchen Trainees to join our culinary team. This role is ideal for individuals looking to gain hands-on experience in professional kitchen operations, particularly in Mandhi (Arabian) and Continental cuisines . You will work under the supervision of experienced chefs and assist in food preparation, cooking, hygiene, and kitchen maintenance. Key Responsibilities: Assist chefs in the preparation of ingredients for Mandhi and Continental dishes. Support in the cooking and plating of dishes according to standard recipes and presentation guidelines. Maintain a clean and organized workstation in compliance with food safety standards. Ensure proper storage and labeling of all ingredients and products. Assist in receiving and storing kitchen supplies and inventory. Follow all kitchen safety protocols and procedures. Learn and adapt to different cooking methods, kitchen equipment, and preparation techniques. Assist in basic kitchen cleaning and sanitation duties. Help with mise en place for daily operations and special events. Cooperate with other team members and communicate effectively during service. Requirements: Passion for cooking and willingness to learn. Basic knowledge of kitchen operations and hygiene practices (training will be provided). Interest in Mandhi and/or Continental cuisines is a plus. Ability to work in a fast-paced environment and under pressure. Flexibility to work shifts, including weekends and holidays. Good communication and teamwork skills. Culinary school students or recent graduates are encouraged to apply. Benefits: Hands-on experience in a professional kitchen environment. Opportunity to learn traditional Mandhi and modern Continental dishes. Mentorship from experienced chefs. Career growth opportunities within M Grill. Meals provided during shifts. Certificate of completion after successful training period. Job Type: Full-time Pay: ₹14,000.00 - ₹16,000.00 per month Benefits: Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Work Location: In person

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0 years

0 Lacs

kerala

Remote

Job Family: EBO Training (India) Travel Required: None Clearance Required: None What You Will Do Conduct voice and accent training sessions for both new hires and existing employees. Train participants on pronunciation, intonation, syllable stress, articulation, grammar, and cultural aspects of communication. Assist employees with English language development and improvement of communication skills. Coach new hires during pre-process and communication training phases. Support ongoing development through on-floor feedback and refresher sessions. Calibrate with Quality and Operations teams to promote continuous improvement. Customize training content based on individual and team needs. Maintain training records, prepare progress reports, and share insights with stakeholders. Monitor calls and provide feedback to agents on the floor. Stay updated with industry trends and training techniques. Create plans of action for the bottom quartile and ensure their advancement along the learning curve. What You Will Need Excellent command of the English language, both spoken and written. Strong knowledge of American or neutral accent (as applicable). Minimum five years of experience in voice and accent training, preferably within a BPO or corporate environment. Proven experience in training delivery, curriculum development, and feedback handling. Exceptional presentation, facilitation, and coaching abilities. Good interpersonal skills and ability to work effectively with diverse teams. Ability to motivate, engage, and coach trainees at various skill levels. Experience with Learning Management Systems (LMS), MS Office, and remote training platforms. Flexibility to work in US shift timings and adapt to changing schedules. Hands-on experience facilitating training sessions tailored to B2B operational workflows. Hands-on experience training international customers, especially in developing soft skills and techniques for voice/accent neutralization. What Would Be Nice to Have Certification in Voice and Accent training. Exposure to international voice processes. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

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0.0 years

5 - 6 Lacs

cochin

On-site

DESCRIPTION At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment. Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services. As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues. You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends. Key job responsibilities Amazon’s MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be: Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession. Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved. Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions. Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited. Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies. Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores. Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations. Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones. This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you! BASIC QUALIFICATIONS Must have Bachelor's Degree or Master’s degree 0-10+ years’ experience in contact center, customer service, human resources or equivalent experience. Fluent communication and writing skills in English (+85%). Schedule flexibility (support a 24x7 operations). Internet connection before joining date with a speed range of 50-100 Mbps PREFERRED QUALIFICATIONS 5+ years’ experience in contact center, customer service, human resources or equivalent experience. Basic US legislation Leave of Absence and Accommodations knowledge. Knowledge of US federal and state leave and disability laws. Experience in providing consultation and guidance on human resources, benefits, or complex employee matters. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast pace environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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0.0 years

1 Lacs

cochin

Remote

We’re Hiring: HR Executive at TripUntold Location: Remote (Work from Home) Job Type: Full-time Shift: Monday to Friday, 10:00 AM – 7:00 PM (1-hour break) Salary: ₹15,000 per month + Incentives About Us TripUntold is a fast-growing travel platform that connects travelers with trusted service providers across India and beyond. We are passionate about creating unforgettable travel experiences and building a strong team culture. We are looking for a dedicated HR Executive to join our team and play a key role in building, engaging, and retaining our workforce. Key Responsibilities End-to-end recruitment for Sales, Support, and other roles (posting jobs, screening resumes, conducting interviews). Evaluate candidates’ communication, confidence, and suitability through structured interviews. Conduct onboarding and orientation for new hires. Maintain employee records and handle probation confirmations. Support employee engagement initiatives (games, events, recognition programs, birthdays, etc.). Assist in implementing company policies (leaves, incentives, notices, etc.). Act as the bridge between employees and management. What We’re Looking For 0–2 years of experience in HR (freshers with strong communication skills may also apply). Excellent communication & interpersonal skills. Strong judgment to identify serious candidates vs. short-term applicants . Proactive, organized, and people-friendly mindset. Ability to handle sensitive employee matters with confidentiality. Why Join TripUntold? Work from Home – enjoy flexibility while being part of a growing team. Be part of a fast-growing startup in the travel industry. Work closely with leadership and make a real impact. Incentives in addition to fixed salary. Opportunities to grow into senior HR/People Ops roles. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 per month Benefits: Work from home Language: English (Required) Malayalam (Required) Work Location: Remote

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10.0 years

3 - 5 Lacs

hyderābād

On-site

DESCRIPTION The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology professional, you will be responsible for: 1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs 2. Providing technical guidance and troubleshooting support throughout project delivery 3. Collaborating with stakeholders to gather requirements and propose effective migration strategies 4. Acting as a trusted advisor to customers on industry trends and emerging technologies 5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team About AWS: Diverse Experiences - AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS Bachelor’s degree required 10+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, such as Avaya, Cisco, Genesys, Verint, NICE, Salesforce, etc. Hands-on technical practitioner and individual contributor Hands-on experience working on the design, development and deployment of contact center solutions at scale PREFERRED QUALIFICATIONS 10+ years of experience building call center / collaboration / telephony platforms in a Cloud or On-Premises environment, particularly building application integration capabilities for CRM/ WFM platforms Familiarity with Amazon Connect capabilities, benefits, and required deployment skills. Responsibility for designing, implementing and operating contact centers or telecommunication infrastructures within an enterprise environment Visible IT Industry thought leadership on relevant topics related to enterprise IT call centers and infrastructure. Experience implementing and optimizing AI-powered customer service solutions Experience with AI/ML technologies in contact center applications, including Natural Language Understanding (NLU), Natural Language Processing (NLP), prompt engineering, large language model implementation, chatbot development and optimization, and AI/ML model training and fine-tuning Serverless development experience including complex integrations with Amazon Lex, Lambda, Kinesis, Dynamo DB, Bedrock and 3rd party AI services Software Development / DevOps experience with integrating contact center platforms, CRMs, and WFMs Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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2.0 - 3.0 years

5 - 8 Lacs

hyderābād

Remote

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Responsibilities: Frequently work with US engagement teams as or alongside a client’s internal audit function, the chief risk officer or risk function, Sarbanes-Oxley project team, and various other members of management tasked with managing risk. Help clients with identifying and prioritizing risk and leveraging process and controls to reduce risk exposure. Create/review narratives or flowcharts for a process. Identify and review all risks and controls for a process as needed. Use problem solving and critical thinking skills to quickly identify internal control deficiencies, evaluate their risk implications, and draw the appropriate conclusions to best advise our clients. Exercise professional skepticism, judgment and adhere to the code of ethics while on engagements. Work collaboratively as a part of the team and communicate effectively with clients and RSM consulting professionals, supervisors, managers, and senior management in the U.S. daily. Encourage colleagues to think creatively, strive for growth through development opportunities, and maximize results while working within a team environment. Participate in relevant industry associations and learning/development events to build industry perspective and contacts. Subscribes to and actively read industry publications and share relevant information with clients as considered applicable. Gain knowledge of key fundamentals, regulatory environment, and terminology for your relevant industries Build an internal network and become aware of other services provided by the firm. Required Qualifications: Chartered Accountant with 2 to 3 years of experience in US-based internal audit, SOX advisory, financial controls, contract compliance, and credit reviews Strong understanding of financial and operational audits, and ability to design and assess internal controls over financial reporting and SOX 404 Must have advanced proficiency in Excel, Word, PowerPoint, PowerBI, MS Forms, and MS Visio and openness to leverage new tools Comfortable with hybrid work environment, strong project management, time management, prioritization, and multitasking skills. Excellent verbal and written communication skills in English required for frequent communication with RSM International clients Ability to travel to meet business needs and work collaboratively with others in-person and remotely At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.

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0 years

8 - 10 Lacs

hyderābād

On-site

DESCRIPTION The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers in their cloud journeys and work backwards from their industry-specific needs to transform their businesses and industries. Our team focuses on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner. As an Amazon Web Services (AWS) Solutions Architect in AWS Industries Healthcare and Life Sciences (HCLS) segment, you are responsible for partnering with our most valuable customers to design cloud architectures utilizing AWS services. You have technical depth, business aptitude, and the ability to lead in-depth technology discussions, articulating the business value of the AWS platform and services. Effective communication and interpersonal skills are required for engaging and influence Enterprise Architects, Technical Architects, Cloud Architects, Directors, VP’s and CXOs. You will partner some of the worlds largest companies, to craft highly scalable, flexible and resilient cloud architectures that address customer business problems and accelerate the adoption of AWS services. In collaboration with account managers, you will assist in driving growth across a small set of global customers in your defined country. As a trusted customer advocate, the solutions architect will help organizations understand best practices around advanced cloud-based solutions, and how to migrate existing workloads to the cloud. You will have the opportunity to help shape and execute a strategy to build mind-share and broad use of AWS within enterprise customers. The ability to connect technology with measurable business value is critical to a solutions architect. You should also have a demonstrated ability to think strategically about business, products, and technical challenges. Key job responsibilities Ensure success in building and migrating applications, software and services on the AWS platform In partnership with the account management team, formulate and execute a strategy Educate customers of all sizes on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud Conduct one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using AWS Capture and share best-practice knowledge amongst the AWS solutions architect community Author or otherwise contribute to AWS customer-facing publications such as whitepapers Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates Act as a technical liaison between customers, service engineering teams and support About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS Bachelor's degree in computer science, engineering, mathematics or equivalent Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics). Experience in design, implementation, or consulting in applications and infrastructures Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients Knowledge of AWS services, market segments, customer base and industry verticals PREFERRED QUALIFICATIONS Cloud Technology Certification (such as Solutions Architecture, Cloud Security Professional or Cloud DevOps Engineering) Experience in infrastructure architecture, database architecture and networking Experience migrating or transforming legacy customer solutions to the cloud Familiarity with common AI/ML and GenAI lifecycles, data lakes and data analytics solutions Familiarity with common AI/ML and GenAI lifecycles, data lakes and data analytics solutions Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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10.0 years

4 - 6 Lacs

hyderābād

Remote

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. The RSM USI supports RSM U.S. risk consulting, transaction advisory, technical accounting, financial consulting, technology, and management consulting, tax, and assurance engagement teams by providing access to highly skilled professionals for repeatable business processes over an extended business day. USI is a member of RSM International, the sixth largest global network of independent accounting, tax, and consulting firms. RSM’s vision is to be the first-choice advisor to middle market leaders globally. You will work directly with clients, key decision makers and business owners across various industries and geographies to deliver a top-quality client experience. RSM is a diverse and inclusive place where you will work as part of a team while being valued as an individual, mentored as a future leader, and recognized for your accomplishments. Risk Consulting helps clients across various industries by addressing the increasingly complex strategic, operational, compliance, and governance challenges faced by those responsible for managing or overseeing dynamic businesses. Risk Consulting major offerings includes AML & Regulatory Compliance; ERP Advisory; Automation and Analytics; Enterprise Risk Management; Internal Audit; SOX Advisory; Contract Compliance; Credit Reviews; Information & Technology Audits; Cybersecurity risk management; Third-party risk management; IT due diligence; SOC1 / SOC2; Security and Privacy Risk; Governance Risk and Compliance; PCI; Cyber Transformation; Manage Security Services; Secure Architecture Solutions; Cyber Testing; Digital Forensics and Incident Response; and Cyber Threat Intelligence. Qualification and Minimum Entry Requirements Bachelor or Master degree in computer science with a minimum of 10 years in cyber security domain Technical background in networking/system administration, security testing or related fields In-depth knowledge of TCP/IP Good knowledge of Perl, Python, Bash, or C experience Operating System Configuration and Security experience (Windows, HP-UX, Linux, Solaris, AIX, etc.) Configuration and Security experience with firewalls, switches, routers, VPNs Experience with security and architecture testing and development frameworks, such as the Open Web Application Security Project (OWASP), Open Source Security Testing Methodology Manual (OSSTMM), the Penetration Testing Execution Standard (PTES), Information Systems Security Assessment Framework (ISSAF), and NIST SP800-115 Familiar with security testing techniques such as threat modeling, network discovery, port and service identification, vulnerability scanning, network sniffing, penetration testing, configuration reviews, firewall rule reviews, social engineering, wireless penetration testing, fuzzing, and password cracking and can perform these techniques from a variety of adversarial perspectives (white-, grey-, black-box) Commercial Application Security tools experience (Nessus, Nexpose, Qualys, Appdetective, Appscan, etc.) Open source and free tools experience (Kali Linux suite, Metasploit, nmap, airsnort, Wireshark, Burp Suite, Paros, etc.) One or more of the following testing certifications: Certified Ethical Hacker (CEH); GIAC Certified Penetration Tester (GPEN); Offensive Security Certified Professional (OSCP); or equivalent development or testing certification (ECSA, CEPT, CPTE, CPTS, etc) In addition, one or more of the following governance certifications is preferred: Certified Information Systems Security Professionals® (CISSP®); Certified Information Systems Auditor® (CISA®); Certified Information Security Manager® (CISM®) Strong leadership and communication skills, technical knowledge, and the ability to write at a "publication" quality level in order to communicate findings and recommendations to the client's senior management Must possess a high degree of integrity and confidentiality, as well as the ability to adhere to both company policies and best practices The standard work hours for this role are from 3:30 PM to 11:00 PM IST , aligned to support client requirements and deliverables and engagements. Candidates should be comfortable with this fixed shift timing. Technical Requirements Web application penetration testing experience - familiarity with Burp, OWASP Top 10, etc Ability to recognize and validate significant findings past initial scanning/recon Web Services penetration testing (RESTful, CURL and SOAP) API penetration testing experience Conducts periodic scans of networks to find and detect vulnerabilities Lead scoping engagements by clearly articulating various penetration approaches and methodologies to audiences ranging from highly technical to executive personnel Report generation that clearly communicates testing and assessment details, results, and remediation recommendations to clients Develop scripts, tools, and methodologies to automate and streamline internal processes and engagements Conduct IT application testing, cybersecurity tool and systems analysis, system and network administration, and systems engineering support for the sustainment of information technology systems (mobile application testing, penetration testing, application, security, and hardware testing) Conduct cloud penetration testing engagements to assess specific workloads (i.e., AWS, GCP, Azure, containers, or other PaaS and SaaS instances) for vulnerabilities and subsequently attempt to exploit identified weakness after receiving permission from client stakeholders Provide recommendations to clients on specific security measures to monitor and protect sensitive data and systems from infiltration and cyber-attacks including response and recovery of a data security breach Maintain a firm grasp on the industry and anticipate trends and movements while balancing maturity and timing Performs client penetration testing to find any vulnerabilities or weaknesses that might be exploited by a malicious party, using open-source, custom, and commercial testing tools Expert knowledge of tools used for wireless, web application, and network security testing Working knowledge of CI/CD and SDLC deployment lifecycles and mechanisms Motivated self-starter who loves to solve challenging problems and feels comfortable working directly with customers Excellent oral, written communication, and presentation skills with an ability to present client security sessions and security workshops to C-Level Executives and non-technical audience Highly organized, detail-oriented, excellent time management skills, and able to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment Ability to approach customer and sales requests with a proactive and consultative manner; listen and understand user requests and needs and effectively deliver Comfortable managing multiple and changing priorities, and meeting deadlines in an entrepreneurial environment Nice to have: Mobile application penetration testing experience Nice to have: Cloud penetration testing experience (AWS and Azure) Soft Skills Requirement Ability to work independently under minimal supervision and within a team. Manage project tasks and deadlines within a multi-time zone remote culture. 5-10 years of customer-facing consulting experience Ability to communicate complex vulnerability results and demonstrate proof of concepts for diverse audiences. 5+ years of experience managing a diverse team of technical testers Proven experience improving technical quality of the team Report regularly to management on improvements and team challenges 7-10 years of experience working in a global environment with multiple time zones and adjusting to client needs in other countries Ability to train others and improve technical skills of a team At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.

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3.0 - 5.0 years

2 - 5 Lacs

hyderābād

On-site

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Experience: 3 to 5 years Role: We are seeking a dynamic and skilled Power Platform Automation Developer with 3–5 years of hands-on experience in building intelligent automation solutions. This role is ideal for someone passionate about low-code/no-code platforms, AI integration, and enterprise service management. Key Responsibilities: Design, develop, and deploy automation solutions using Microsoft Power Platform (Power Automate, Power Apps, Power BI). Build and optimize flows using Copilot to streamline business processes. Develop and customize ServiceNow applications, workflows, and integrations. Integrate AI capabilities into Power Platform solutions Collaborate with cross-functional teams to gather requirements and deliver scalable solutions. Ensure best practices in automation, security, and governance. Required Skills: Proven expertise in Power Platform with a focus on Power Automate and Copilot-driven flow creation. Experience with AI Builder, Azure Cognitive Services, Azure AI foundry. Experience integrating AI models and services into business workflows. Hands on experience with programming - Java/Python/C# Strong hands-on experience in ServiceNow development (custom apps, scripting, integrations). Working knowledge of SQL Server for data manipulation and integration. At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.

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8.0 years

6 - 10 Lacs

hyderābād

On-site

DESCRIPTION The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.. 10034 Key job responsibilities As an experienced technology professional, you will be responsible for: Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs Providing technical guidance and troubleshooting support throughout project delivery Collaborating with stakeholders to gather requirements and propose effective migration strategies Acting as a trusted advisor to customers on industry trends and emerging technologies Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS 8+ years’ experience with strong hands-on skills in C#, ASP.NET, Web API, WCF, ADO, ORM (Entity Framework, Dapper), and Containers, 3+ years in cloud architecture. - Experience in migration and modernization of .NET Framework applications to .NET. - Knowledge of various modernization strategies, such as rehosting, replatforming, and refactoring. Experienced in designing and developing cloud-native applications on AWS (required) and other platforms, proficient in AWS services (EC2, S3, Lambda, CloudFormation), agile development, and automated CI/CD pipelines. Bachelor’s degree or equivalent in IT, Computer Science, Math, Physics, or related fields, with strong communication skills for diverse audiences. PREFERRED QUALIFICATIONS AWS Professional certifications (e.g., Solutions Architect, DevOps Engineer) with knowledge of Microsoft modernization tools like Microsoft Upgrade Assistant and AWS Transform (.NET). Experienced with Generative AI coding assistants (Amazon Q Developer, GitHub Copilot), automation/scripting (PowerShell, Terraform, Python), and database migration/modernization. Experience in UI development using JavaScript/TypeScript frameworks such as Angular and React, plus knowledge of security and compliance standards (HIPAA, GDPR). Conducts technical workshops, training, and knowledge-sharing; contributes to blogs or open-source projects; provides technical guidance, best practices, and mentorship to teams and customers. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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5.0 years

1 - 3 Lacs

hyderābād

On-site

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. As a Senior Technical Product Manager, you will be partnering with market facing strategic product managers, other technical product managers, technical product owners, engineering and operations team to drive a platform strategy across Optum Insight. You will own or actively contribute to the technology delivery roadmap for specific products and ensure the product solutions have a high degree of predictability, quality and stability while positioned to support rapid client growth and time to market. You will be accountable to ensure a holistic, integrated solution delivery, by creating detailed implementable features, identifying solution dependencies and risks, defining a solid business architecture, coordinating with architects on the solution architecture, and influencing technical product owners and development teams. Primary Responsibilities: Translate business requirements into technical requirements across the technology assets. Drive day-to-day prioritization of work operations, projects and scope, troubleshoot reported issues Own specific deliverables to take the product from ideation through implementation Lead JAR & JAD sessions with cross functional teams Develop, maintain and present detailed execution plans and features delivery roadmaps for meeting business objectives, across program increments Influence a highly matrixed set of teams across operations, product strategy, engineering and delivery partners to constantly track the performance and improve the products Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Bachelor’s Degree 5+ years of experience in the development of applications in an Agile environment as a Product manager or engineer 5+ years of experience translating business requirements into a detailed technical requirement 3+ years of experience implementing solutions using third party APIs and SDKs Authentication Protocols: Knowledge of authentication protocols such as OAuth, OpenID Connect, and SAML for secure user authentication Security Frameworks: Familiarity with security frameworks such as OAuth 2.0, JWT (JSON Web Tokens), and best practices for securing web applications Identity Management: Familiarity with identity management systems, including user provisioning, de-provisioning, and identity lifecycle management Security Standards: Awareness of security standards like ISO 27001, NIST, and compliance requirements related to authorization and access API Security: Understanding of securing APIs, including token-based authentication and authorization mechanisms Encryption Techniques: Knowledge of encryption methods for securing sensitive data during transmission and storage Access Control: Understanding and implementing role-based access control (RBAC), attribute-based access control (ABAC), and other access management models Authorization Policies: Creating and managing authorization policies, defining permissions, and ensuring compliance with regulatory requirements Risk Management: Ability to assess and mitigate security risks related to authorization, ensuring a balance between usability and security Communication Skills: Effective communication to convey technical details to non-technical stakeholders and understand business requirements Gather/validate requirements with stakeholders and the project team Preferred Qualifications: Scrum Certification Experience with JIRA, Aha! Proven excellent written and verbal skills Familiarity with SCIM 2.0, SET, SMART on FHiR standards Knowledge of Message Buses like Pulsar, Azure Event Hub, etc. AI Builder mindset, good background in Gen AI, Agentic workflows or nice to have driven requirements that involve AI At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

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5.0 years

3 - 5 Lacs

hyderābād

On-site

DESCRIPTION The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. 10034 Key job responsibilities As an experienced technology professional, you will be responsible for: Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs Providing technical guidance and troubleshooting support throughout project delivery Collaborating with stakeholders to gather requirements and propose effective migration strategies Acting as a trusted advisor to customers on industry trends and emerging technologies Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS Bachelor's degree in computer science, engineering, related field, or equivalent experience 5+ years of hands-on experience in migration and modernization of mainframe applications to cloud platforms using refactoring approach Strong hands-on experience in Java and Spring Boot framework development and experience with RESTful web services using Spring Boot Proficiency in Spring framework components (Spring MVC, Spring Data, Spring Security) and Experience with ORM frameworks like Hibernate/JPA Hands-on experience in mainframe technologies including COBOL, JCL, DB2, CICS, IMS, VSAM, PL/1, Assembler, REXX, etc. Knowledge of various modernization strategies such as rehosting, replatforming, and refactoring AWS experience required, with proficiency in services such as EC2, S3, RDS, DynamoDB, Lambda, IAM, VPC, and CloudFormation Experience with build tools like Maven, Gradle and working in agile software development environments utilizing automated build-test-deploy pipelines Strong communication skills, ability to explain complex technical concepts to both technical and non-technical audiences PREFERRED QUALIFICATIONS AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) AWS Blu Age L3 certification Knowledge of testing frameworks like JUnit, Mockito Knowledge of mainframe modernization tools like Micro Focus, Blu Age, Astadia, AWS Mainframe Modernization Service Familiarity with containerization of Spring Boot applications using Docker Exposure to Generative AI coding assistants such as Amazon Q Developer, GitHub Copilot Experience with automation and scripting (e.g., Python, Shell scripting) Experience in mainframe database migration to cloud databases (e.g., DB2 to Amazon Aurora) Knowledge of security and compliance standards (e.g., HIPAA, GDPR) Conduct technical workshops, training sessions, and knowledge-sharing initiatives to upskill teams Experience in writing technical documentation and providing mentorship Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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20.0 years

9 - 10 Lacs

hyderābād

Remote

Principal Technology Consultant - Infra Hyderabad, Telangana, India Date posted Aug 20, 2025 Job number 1830453 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Consulting Services Discipline Technology Consulting Employment type Full-Time Overview Microsoft Industry Solution - Global Delivery Center (GDC) delivers end-to-end solutions by enabling accelerated adoption and productive use of Microsoft technologies. An organization of well over 1000+ exceptional people, GDC presents a great opportunity for highly skilled services professionals to make a foray into consulting, solution development and delivery roles. The Principal Consultant is a senior leader responsible for the successful technical execution and delivery of complex client projects across diverse domains. This role acts as a strategic anchor between clients, architects, delivery managers, project managers, and delivery teams. In the AI-first GDC org, Principal Consultants are expected to embed AI-native thinking into delivery models, ensuring solutions are intelligent, scalable, and aligned with business outcomes. The ideal candidate is passionate about technology, demonstrates breadth of expertise, and advocates for solutions that deliver true client value. Qualifications Overall minimum 20+ Year of industry experience 6+ years technical sales experience 6+ years project management experience 3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers Technical or Professional Certification in Cloud Infrastructure domain Open to travel domestically and internationally and work with different cultures and customers Technical certifications based on domain/service line (e.g., Azure, Security, Dynamics). Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management). Areas of Expertise Experience on leading deployment of complex multi cloud solutions (Azure, AWS, GCP) Azure experience of designing, implementing, and deploying infrastructure for Business Critical applications to handle High Availability (HA) and Disaster Recovery (DR) Experience in leading Azure landing zone design and implementation including advance networking requirements Knowledge of common DevOps platforms – Azure Devops, GitHub, Gitlab and Jenkins Working Knowledge of Container security principles and Cloud platform design principles Experience in leading large scale cloud migration projects and implementation of Azure monitoring and security best practice Expertise in AKS and related container technologies Expertise in Azure DevOps and automation using Terraform/Bicep/PowerShell/CLI etc Nice to have Skills Multi-cloud experience a plus - AWS, Google Cloud Platform Personal Attributes Passion for technology and innovation. Ability to interact confidently with senior leaders and clients. Strong decision-making skills and a consultative mindset. Flexibility to manage in a fast-moving, ambiguous consulting environment. Commitment to continuous learning and professional growth. Responsibilities AI-First Delivery Leadership Embed AI-first principles into delivery workflows, leveraging automation and intelligent orchestration where applicable. Lead end-to-end delivery of complex projects, ensuring solutions are scalable, robust, and aligned with client business outcomes. Drive engineering excellence through reusable components, accelerators, and scalable architecture. Oversee technical execution across multiple projects, ensuring adherence to best practices, quality standards, and compliance requirements. Collaborate with clients and internal stakeholders to define strategies, delivery plans, milestones, and risk mitigation approaches. Act as a technical point of contact for clients, translating business requirements into scalable technical solutions. Ensure delivery models are optimized for modern, AI-native execution, including integration of automation and intelligent processes. Engineering Excellence Champion high-quality engineering practices across all delivery engagements. Ensure adherence to coding standards, architectural integrity, and performance benchmarks. Promote secure coding, test-driven development, and observability as default practices. Encourage continuous learning and technical certifications to maintain cutting-edge expertise. Drive adoption of modern delivery methodologies (Agile, DevOps, CI/CD) to ensure robust and scalable solutions. Foster a culture of technical rigor, innovation, and accountability within the team. Innovation & Thought Leadership Monitor and evaluate emerging technologies to inform strategic direction. Lead innovation in delivery models, reusable assets, and accelerators to enhance efficiency and impact. Champion modern thinking and best practices across teams and engagements to foster a culture of continuous improvement. Client Engagement & Solutioning Engage with clients to understand business needs and provide expert guidance throughout the project lifecycle. Support pre-sales and solutioning efforts with estimations, proof-of-concepts, and technical proposals. Build and maintain strong client relationships, ensuring high levels of satisfaction and value delivery. Team Management & Mentorship Lead and mentor cross-functional teams, fostering a culture of learning, collaboration, and technical excellence. Conduct reviews, provide feedback, and support professional development of team members. Quality & Compliance Ensure all deliverables meet quality standards, security, and regulatory requirements. Promote secure coding, test-driven development, and observability as default practices. Strategic Partnering Serve as a strategic partner for internal and external stakeholders on key initiatives. Provide strategic guidance and execution oversight to ensure alignment with organizational goals. Other Embody our culture and values Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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12.0 years

6 - 10 Lacs

hyderābād

On-site

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. As a Director of Technology - AI Transformation, you will be both a strategic leader and a hands-on engineer, guiding a small, high-performance team while personally contributing to the design and development of AI-first solutions. This role requires a deep technical foundation in AI/ML systems and cloud-native architectures, coupled with a startup mindset to drive innovation at scale. You will work in close collaboration with data scientists, product managers, and cloud engineers to bring complex AI products to life that improve the healthcare ecosystem globally. Primary Responsibilities: Be a hands-on architect and coder, actively building AI-enabled products and platforms while guiding engineering standards and practices Drive end-to-end AI-driven digital transformation initiatives with ownership of architecture, implementation, and delivery Lead and mentor small, agile engineering teams to foster a culture of innovation, quality, and continuous improvement Prototype, build, and deploy scalable AI/ML solutions in real-world healthcare environments Apply engineering best practices for system design, development, testing, automation, and maintenance Develop solutions using Python, Java, with AI/ML libraries and frameworks Architect and implement cloud-native applications across Google Cloud Platform (GCP), Amazon Web Services (AWS), and Microsoft Azure Drive DevOps and MLOps maturity with CI/CD pipelines, container orchestration (Docker/Kubernetes), and Infrastructure-as-Code (Terraform, CloudFormation, etc.) Explore and implement new tools and techniques for improved performance, observability, and operational excellence Collaborate across teams (data engineering, product, design) to translate AI research into customer-facing applications Champion a startup mentality: iterate quickly, fail fast, and scale smartly Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Generative AI-Specific Responsibilities Design and fine-tune generative AI models (e.g., GPT, Gemini, Claude, Nova, etc.) for practical healthcare applications Develop effective prompting strategies and retrieval-augmented generation (RAG) pipelines Implement model tuning techniques such as LoRA, QLoRA, and RLHF to improve task performance and alignment Deploy and monitor optimized generative models in production using tools Ensure safety, ethical compliance, and robustness in generative AI outputs through testing, red-teaming, and bias mitigation Required Qualifications: Bachelor’s degree in Computer Science, Engineering, or a related field (Master’s degree preferred) 12+ years of progressive experience in software engineering, with 3+ years in a technology leadership role while remaining technically hands-on Solid hands-on programming skills in Python, Java Experience in agile/start-up environments, building and launching products from 0-1 Deep experience with cloud infrastructure and services across GCP, AWS, and Azure Familiarity with data pipelines and platforms (e.g., Spark, Airflow, Kafka) Proficiency in designing microservices architectures, using Docker, Kubernetes, and CI/CD pipelines Proven expertise in developing and deploying AI/ML systems into production environments Proven excellent interpersonal and communication skills; capable of engaging across technical and non-technical audiences Preferred Qualification: Knowledge of healthcare data standards such as FHIR, EDI, claims, or benefits At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

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4.0 years

2 - 7 Lacs

hyderābād

On-site

DESCRIPTION As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. It’s truly Day 1 for our team in AWS. This is your opportunity to be a member of a team that’s building a suite of AWS Apps and Services to tackle a huge new problem space. You’ll be an integral part of testing to test the app build by services services that leverage AWS technologies like SageMaker, Forecast, Athena, QuickSight, Glue, Bedrock, ML and more. As an QA member of the team, you’ll wear many hats. You’ll help design the overall test strategy, test plan, contribute to the product vision, and establish the technology processes and practices that will lay the groundwork for the organization as it grows. An ideal candidate is an experienced Software QA Engineer with a development and/or QA background who can direct the activities of a growing team. The successful candidate should be able to apply QA process, practice and principles to software development and release processes, should apply their experience with a variety of software QA tools to accomplish these processes, as well as to describe requirements for new scripts, tools and automation needed by their team. Responsibilities include defining test strategy and test plans, reviewing them with stakeholders, improving test coverage, reviewing and filling gaps in existing automation, representing the customer, understanding how the customers use the system and including the most relevant end-to-end user scenarios in test plans and automation. Responsibilities: Understanding how all elements of the system software ecosystem work together and developing QA approaches that fit the overall strategy Responsible for development of test strategies and creation of appropriate test harnesses Providing test infrastructure to enable engineering teams to test and own quality of the services. Being a stakeholder of the release to ensure defects are fixed per SLA and end customer experience are protected and improved Development and execution of test plans, monitoring and reporting on test execution and quality metrics Coordinating with offshore Quality Service team on test execution and sign-off A day in the life Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS 4+ years of quality assurance engineering experience Experience in automation testing Experience scripting or coding Experience in manual testing · Experience in at least, one modern programming language such as Python, Java or Perl PREFERRED QUALIFICATIONS Deep hands-on technical expertise Experience with at least one automated test framework like Selenium or Appium or Cypress Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality A deep understanding of automation testing by leading engineers who can write automation scripts/programs that will aid in automated testing Experience working in Supply chain domain Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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5.0 years

0 Lacs

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On-site

Are you ready to drive sales success and build strong customer relationships? We are looking for a proactive Commercial Account Specialist to empower our account executives and managers with key insights and data. You will manage customer renewals with precision, serve as a trusted contact for sales and support inquiries, and help shape strategic initiatives. You will become a trusted point of contact for our valued customers, handling inquiries related to sales, renewals, and support with professionalism and care. Your keen analytical skills will help you uncover trends and opportunities for improvement, driving success for both our customers and our team. Shift Timing - 12:00 PM - 9:00 PM Hybrid Work Model: Work from Office Twice a week About the Role : In this opportunity you will: Assist account executives and account managers with sales, upsell and cross sell opportunities and renewals by providing relevant data and insights. Collaborate with account executives and managers to develop sales and renewal strategies and identify potential risks. Track and manage all customer renewals, ensuring timely and accurate processing. Prepare and send out quotes, contracts, and other necessary documentation. Serve as a point of contact for customers regarding sales, renewal, and support inquiries. Provide regular updates to the sales team and management on sales, renewal status and performance metrics Communicate with customers regarding upcoming renewals, addressing any questions or concerns. Analyze customer data to identify trends and opportunities for improvement Maintain and update customer information in the CRM system About You: You're a fit for the role if you have: 5+ years experience in account management, retention & renewals, sales, or a related field. Excellent communication and interpersonal skills. Professional fluency in English and ability to communicate at the executive level with customers Proficiency in CRM software (Gainsight/Salesforce) and sales tools, driving utilization of tools and process training. Ability to negotiate complex terms and conditions and close agreements for the sale and license of software and technology, including services. Ability to find solutions to difficult or complex issues by defining the problem, determining the cause of the problem, identifying/prioritizing/selecting alternatives and then implement. Ability to analyze market data, feedback, and sales performance to inform strategies and decisions. Strong organizational skills with the ability to manage multiple tasks and deadlines. Strong grasp of sales processes and strategies, with the ability to develop value propositions that address customer use cases with solutions from product portfolio. Ability to work effectively with cross-functional teams. #LI-OE1 What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

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1.0 years

7 - 8 Lacs

hyderābād

On-site

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Manager, Customer Operations Order Management As a Programmable Solutions Group (PSG) Customer Operations & Enablement, Customer Operations supports the backlog management and is responsible for delivering competitive customer supply chain experience to the PSG Customer Specialist. This includes, but is not limited to: Responsibilities Assist PSG Global Customer Operation Specialist in Backlog Order Management and Orders Fulfilment for Distributors and Direct Customers Review and process change orders to ensure PSG Backlog matches customer Backlog within agreed terms and conditions and internal guidelines Manage fallout orders and work with Customer Operation Specialist for dispositions Perform manual and mass updates to orders – cancellations, split, blocks Run, extract, and systematize reports Work with logistics partners, Global Trade, warehousing, and planning team to support urgent customer requests, and escalate expedites as necessary Ability to Work both regionally and globally Demand Supply forecast alignment Reverse Logistic management, stock rotation Support business process improvements and system testing in making sure it is up to expectation Support hard allocation Identify and address new ERP Inefficiencies (e.g., Oracle, Model N): Supplemental support for gaps vs SAP RMA Management EDI Distributor Orders: Validation, troubleshooting, releasing holds, and changes Archival of the right set of documents for audit and compliance purposes Proposing resolution for streamlining activities and taking part in projects to implement these ideas Updating the working procedures periodically Training other team members regarding the daily tasks whenever necessary and requested by the manager Qualifications we look for in you! Minimum Qualifications / Skills Have a degree qualification in business or supply chain or related field. Relevant years of working experience in Customer orders management Have at least 1-2 years of team leading experience Proficiency in verbal and written business communications in English Have a positive attitude and be a team player Have excellent attention to detail and willingness to learn with the team Able to work independently with minimum supervision Flexibility in working hours to support other time zones Able to prioritize and meet deadlines Experience in FPGA products business and / or PSG Customer business models Knowledge of Oracle Fusion Strong knowledge of using Analytical Tools such as Power BI Preferred Qualifications/ Skills Hands-on experience in managing large volume payment processes in an international environment with US experience is preferred. Working with Oracle Fusion is preferred. Ability to work during US time zones or with partial time overlap Possess ability to handle multiple tasks at a given time Demonstrate ability to collaborate and partner with internal and external stakeholders. Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Assistant Manager Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Aug 20, 2025, 9:38:58 PM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

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4.0 years

7 - 9 Lacs

hyderābād

On-site

About this role: Wells Fargo is seeking a Senior Systems Operations Engineer. In this role, you will: Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area Contribute in increasing system efficiencies and lowering the human intervention time on related tasks Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability Work with vendors and other technical personnel for problem resolution Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability Required Qualifications: 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Bachelor's/ Master's degree in computer science or equivalent 6+ yrs of hands-on IT experience in Supporting Complex Windows/Linux environment web-based Java/.NET enterprise applications. Writing SQL Queries for fault diagnostics, resolution or Change controls Production Application Support including customer issues investigation and resolution. Should be able to handle Change Requests and be able to deploy the application in Production/non-production environments. A good working knowledge of Application servers and shell scripting A good working knowledge of Window servers and Informatica Should have worked on configuring monitoring tools for cloud applications and non-cloud applications Should have good knowledge in Autosys Job Expectations: Site Reliability Engineer Responsibilities Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding Good knowledge on observability tools, telemetry, CICD pipeline, Incident management which includes blameless PM and RCA Hands on experience for APPD, APM, thousand eyes & grafana, prometheus Partner with development teams to improve services through rigorous testing and release procedures Participate in system design consulting, platform management, and capacity planning Create sustainable systems and services through automation and uplifts Balance feature development speed and reliability with well-defined service-level objectives Excellent verbal and written communication skills and ability to communicate with US partners directly Excellent problem solving and analytical skills including debugging skills Participating in testing and updating the business continuity plan The flexibility to work in ad-hoc shifts when required. Support coverage during weekends The ability to understand team dynamics and use interpersonal skills and personal judgment to achieve goals Should have good understanding in ServiceNow Posting End Date: 18 Sep 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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4.0 years

6 - 8 Lacs

hyderābād

On-site

About this role: Wells Fargo is seeking a Senior Process Engineer In this role, you will: Develop and lead redesign initiatives that encompass analyses and future state redesigns Manage assigned complex initiatives involving multiple business process segments to identify risks Complete and lead integrated process analyses, identifying procedural and control deficiencies, opportunities, and recommending solutions Consult with team to understand, influence, adapt research, and create alternatives for consideration, drive results, and bring issues to resolution Make decisions and resolve issues to meet business objectives Interpret policies, procedures, and compliance requirements Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: 4+ years of Process Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Proven experience in developing and executing process improvement strategies, validating positive financial results through the establishment of performance tracking capabilities that drive process efficiency, effectiveness, and an improved customer experience. Adaptable and progressive learner with the ability to explain complex technical concepts to a variety of audiences Demonstrated ability to deliver relevant information to business partners and senior leaders in that persuades, educates, and enhances understanding. Ability to drive business awareness of quality/process management methodology and coach teams in process management and continuous process improvement and operational excellence. Demonstrated capability to manage multiple initiatives concurrently, recognizing the significance of competing priorities Skilled in the use of Business Process Management Notation (BPMN) software such as iGrafx Knowledge and understanding of Statistical Analysis software such as Minitab, SAS JMP Knowledge and understanding of Rapid Process Automation software such as Ui Path, Blue Prism Experience in Design Thinking and/or Human Centered Design (HCD) Change Management skills such as Prosci/ADKAR, PMP, CAPM or Agile Lean Six Sigma Black Belt and/or strong experience in consulting Intermediate Microsoft Office (Word, Outlook skills) Excellent business communication, storytelling, Powerpoint presentations and MS Excel skills Robust understanding of identification and application of AI, GenAI, RPA, Chatbot and other emerging technologies Process Improvement Organizes, leads, and facilitates cross-LOB, enterprise-wide process design and re-engineering initiatives that will encompass an end-to-end analysis and future state redesign that requires specialized knowledge or skill critical to the redesign effort in a matrix leadership environment. Develops improvement approaches within businesses and across lines of businesses that are holistic, customer focused to understanding business processes, latest technologies and workflow through Wells Fargo Identifies and helps to prioritize new initiatives to drive business strategy, mitigate potential risks and control gaps, financial return, and/or positive customer impact. Develops root cause analysis and business case for proposed technology, staff, and structure changes, including cost estimates Establishes standards for measuring performance against process requirements - Including the development of metrics that provide data for process management indicators for future improvement opportunities Provides advanced statistical analysis for business leaders, project teams, and managers as required. In addition, provide basic and advanced measurement approaches and mechanisms to ensure we are managing the process and producing the designed results Shares the lessons learned and best practices with others throughout the organization, when appropriate, to further promote process management. Partner & Collaborate Provides assistance in the development and advancement of our common enterprise Operational and Process Excellence framework, methods, techniques, tools, training, and language. Including the development of new process improvement techniques and services, as needed Drives business awareness of our common enterprise operational and process excellence methods, techniques, tools, etc May assist with the development of our enterprise Operational and Process Excellence Curriculum and Training Materials Provides assistance and leadership of our enterprise process improvement professional support services - Including the identification and management of resources, including cross-entity members, to successfully execute projects Provides consultation on the use of reengineering techniques to improve process performance and product quality (example but not limited to LEAN, SIX SIGMA, Design Thinking) Works with HR Business leaders, SMEs, Product Manager(s) and Sponsors to ensure proposed recommendations to improve business processes or address specific business problems are prioritized along with related activities, deliverables, and tools are integrated in the product roadmap Collaborate and partner with other enterprise programs or initiatives to help advance the goals of those efforts while advancing the culture of operational excellence Provide thought leadership in the area of process management and continuous process improvement, operational excellence, continuous improvement. Coaching Provide coaching and mentoring for other process engineers, process owners and managers, and/or others informally (e.g., 1-on-1) or formally (e.g., facilitated training sessions). May provide informal 1-on-1 training and formal small to large group training facilitation, coaching, & mentoring. Job Expectations: Ability to work nights, weekends, and/or holidays as needed or scheduled Willingness to work on-site at stated location on the job opening Flexibility to work different shifts Shift timings: 1:30 - 10:30 pm IST (subject to change as per business requirements) Posting End Date: *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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5.0 years

0 Lacs

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Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: Maintain existing automation test frameworks Collect and report quality metrics from test execution Work with developers to design specific testing strategies for features being developed and automate them Create comprehensive test plans; execute and automate them Support engineering organizations in troubleshooting or addressing issues with applications and dev/test environments Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 5+ years of experience with quality assurance and Java programming with Selenium, JUnit and TestNG Fluency with scripting in JavaScript. Experience with Eclipse, Jenkin, Maven, and Git Understanding of testing techniques (e.g. performance, unit, integration, automated), their strengths and weakness, and ability to use them to best effect Ability to use tools (such as IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools) to assist with daily tasks Experience driving cross-team technical discussions with an understanding of SDLC concepts Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

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