Fitness Manager

Department:

Fitness Manager

Key Responsibilities

1. PT Revenue Ownership

• Achieve and exceed monthly

  Personal Training revenue targets

  .
• Create PT sales strategies, offers, and conversion plans to maximize revenue.
  
• Track, monitor, and push PT sales for all trainers consistently.
  

2. Trainer Management & Performance

• Manage daily performance of all Personal Trainers.
  
• Allocate leads, monitor trials, and track conversions.
  
• Ensure trainers follow SOPs, maintain training quality, and deliver results.
  
• Conduct weekly skill development workshops for trainers.
  

3. Member Engagement & PT Conversion

• Identify members who require PT and promote suitable packages.
  
• Conduct fitness assessments, orientations, and PT demos.
  
• Resolve member concerns and ensure high satisfaction.
  

4. Operations & Floor Management

• Maintain discipline, safety, and gym-floor hygiene.
  
• Ensure equipment usage, peak-hour management, and customer handling standards.
  
• Coordinate with front desk for lead flow, member updates, and reports.
  

5. Reporting & Business Analytics

• Maintain daily PT revenue dashboards.
  
• Monitor trainer utilization, sessions completed, active clients, and renewals.
  
• Share weekly and monthly performance reports with management.
  

Key Skills & Competencies

• Strong fitness knowledge (ACE, ISSA, or similar certification preferred)
  
• Excellent communication & persuasion skills
  
• Sales-driven mindset with strong revenue focus
  
• Leadership and team management ability
  
• Member-centric attitude with problem-solving skills
  
• High energy, discipline, and professionalism
  

Qualification & Experience

• Certified Fitness Professional (ACE/ISSA/NSCA preferred)
  
• 25 years experience in PT or Fitness Management
  
• Proven track record in sales-driven fitness roles