0 - 5 years
0 - 3 Lacs
Posted:-1 days ago|
Platform:
Work from Office
Full Time
Understand and resolve customer queries with clarity, confidence, and empathy Maintain high levels of accuracy while documenting interactions Collaborate with internal teams to troubleshoot complex issues Meet performance benchmarks: AHT, CSAT, First Contact Resolution, etc. Keep yourself updated with product knowledge and process changes
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