Financial Counsellor

5 years

4 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary:

We are hiring a Female Financial Counselor with excellent communication and counseling skills to guide patients through treatment costs, payment plans, and financial options. The ideal candidate should have good knowledge of IVF treatments and patient care. A polite, professional, and empathetic approach toward patients is a must.

Key Responsibilities:

  • Counsel patients regarding treatment packages, financial options, and billing procedures.
  • Provide cost estimates and assist with payment plans or EMI options.
  • Coordinate with the accounts, reception, and medical teams to ensure a smooth process.
  • Maintain accurate financial and counseling records.
  • Handle patient queries with clarity, patience, and professionalism.
  • Ensure high standards of hospitality and patient satisfaction.

Qualifications:

  • Only Female candidates may apply.
  • Minimum 5 years of experience in hospital billing, financial counseling, or customer service.
  • Strong communication skills in Hindi and basic English.
  • Knowledge of IVF or fertility treatments preferred.
  • Pleasant personality and patient-centric attitude.
  • Basic computer and data entry skills.

Job Type: Full-time

Pay: ₹35,000.00 - ₹40,000.00 per month

Work Location: In person

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