Telecaller – Healthcare Services

Job Summary:

We are looking for an experienced and polite Telecaller with excellent communication skills to handle patient inquiries and appointment bookings over the phone. The ideal candidate should be soft-spoken, patient-friendly, and have a minimum of 3 years of telecalling or customer service experience, preferably in a healthcare or clinic setting.

Key Responsibilities:

• Make outbound calls to follow up with patients or leads
• Answer inbound calls and respond to patient inquiries
• Book and confirm appointments over the phone
• Maintain call records and update patient database
• Explain basic treatment information (if required)
• Coordinate with front desk and medical staff for scheduling

Qualifications:

• Minimum 3 years of experience in telecalling or customer service
• Excellent communication skills in Hindi and basic English
• Soft-spoken and patient-caring nature
• Basic knowledge of data entry and call documentation
• Ability to handle a high volume of calls with professionalism

Job Type: Full-time

Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person