Financial Counsellor / Patient Counsellor

Fortis

1 - 5 years

3 - 5 Lacs

thane navi mumbai mumbai (all areas)

Posted:1 day ago| Platform:

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Skills Required

patient care coordinator patient care hospital administration patient counselling patient relations opd counselling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Taking effort to convert potential OPD Patient to IPD.
Preparing accurate estimations regarding surgeries and other procedures and

explaining them to the patients.

Co-coordinating with Doctors and Patient.
Patient counseling regarding billing, Top Up deposits, TPA activities.
Educate patient about payment options & financial Assistance.
Maintaining Data for financial Reporting.
Co-ordination with Consultants, Nursing staff and Allied services for various patient

services.

Accurately performs registration process for new and existing customer.
Ensure accurate information is given to the patient and relatives and satisfy their

Queries.

Preparing & Counseling Estimate for Surgical patients.
Co-ordinate with billing team for completing daily discharges in the desired TAT.
Solving queries and issues of patient in any services.
Updating Audit Report.
Reporting and escalating issues and daily updates occurring to Manager.
Re-counseling.
Follow-up with patients.
Implementation and Promotion of new packages.
NABH training Ensuring proper implementation of rules by staff.
Training to the new employees

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