Finance and Accounts

Job Description: As an Associate/Senior Associate in Finance and Accounts, you will have the opportunity to utilize your skills and expertise in reconciliation and accounts receivable while providing excellent communication with customers. Your primary responsibility will involve handling inbound and outbound calls related to customer accounts, offering financial guidance and support. You will be expected to conduct detailed account reconciliation, identify discrepancies, and proactively work towards resolving them. Additionally, you will provide financial advice and information to customers, addressing inquiries regarding billing, statements, and account details. It is crucial to ensure the accuracy of financial transactions and customer interactions in the system. You will collaborate closely with internal finance teams, sharing customer insights and assisting in resolving financial discrepancies. Your role will be pivotal in maintaining seamless financial operations and delivering exceptional customer service. Key Responsibilities: - Handle inbound and outbound calls related to customer accounts - Offer financial guidance and support to customers - Conduct detailed account reconciliation and identify discrepancies - Proactively work towards resolving financial discrepancies - Provide financial advice and information to customers - Address inquiries regarding billing, statements, and account details - Collaborate with internal finance teams to share customer insights Qualifications Required: - Degree in Finance, Accounting, or a related field,