Field Technician

Matrix Weighing Systems

1 - 4 years

1 - 3 Lacs

Rajkot

Posted:1 month ago| Platform:

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Skills Required

repair electronics field service maintenance engineering networking telecommunication sales electrical works electricals technical support electrical maintenance installation digital electronics electronics engineering mechanical maintenance iti

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Field Service Engineer will be responsible for the installation, maintenance, repair, and general supervision of Electronic Weighbridge, including support on telephones.
Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned.
Basic troubleshooting, installation, maintenance and repair on designated equipment
Completing Preventative Maintenance and field modifications
Ordering and managing repair parts multiple times
Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner
Maintaining daily communications with customers to ensure resolution and proper follow-up
Maintaining tools and test equipment and ensuring they are properly calibrated
Meeting Health and Human Services, Environmental Health and Safety and/or all other applicable regulatory requirements
Utilizing the escalation process to resolve customer service issues
Identifying and participating in sales opportunities such as new contracts, contract renewals and component sales
Working as a member of the local team to provide efficient service delivery to all customers within assigned area

Requirements and Skills

The ability to lift and carry a toolbox that can weigh up to 20 kg
The skills to work both independently and as part of a team
Dedicated & hardworking in work perfection
Driving License
ITI / Diploma in Electronics

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