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Visual InfoSoft Pvt. Ltd.
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Field Support Executive

Field Support Executive

Visual InfoSoft Pvt. Ltd.

0 - 3 years

0 Lacs

ahmedabad gujarat

Posted:1 week ago| Platform: Shine logo

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Skills Required

support field work software support software software product communication skill

Work Mode

On-site

Job Type

Full Time

Job Description

You will be working as a Field Support Executive at Visual Infosoft Pvt Ltd, an ISO 9001:2008 Certified healthcare company with over 14 years of experience in serving customers across India. Your role will involve providing support for software products to healthcare professionals. The job location will be in Ahmedabad, and the employment type is Full-Time. If you are a Fresher, less than 1 year of experience is required. To excel in this role, you should have support experience in a related field and the ability to perform fieldwork and travel to client locations. Strong communication skills are essential for interacting effectively with clients. Knowledge of software products and technical support is a plus. You should have a passion for software support and be eager to learn and grow in this field. Your responsibilities will include providing field support for software products to healthcare professionals, assisting in software implementation and troubleshooting at client sites, delivering exceptional customer service, and building strong client relationships. You will also conduct on-site training sessions for end-users and collaborate with the software development team to address client issues.,

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Field Support Executive