Job Title: Customer Support Executive Location: Bangalore, India (Sarjapur / Marathahalli Area) Job Description: We are seeking a dynamic and experienced Customer Support Executive to join our team in Bangalore. The ideal candidate will have a strong background in inbound and outbound sales, international customer support, and managing High Net Worth Individual (HNI) clients. This role requires excellent communication skills, a customer-centric approach, and the ability to handle complex client requirements with professionalism and efficiency. Key Responsibilities: - Handle inbound and outbound sales calls to engage and support customers effectively. - Provide exceptional international customer support, addressing queries and resolving issues promptly. - Manage and nurture relationships with High Net Worth Individual (HNI) clients, ensuring personalized service and satisfaction. - Understand customer needs and offer appropriate solutions to enhance customer experience and drive sales. - Maintain accurate records of customer interactions, transactions, and feedback. - Collaborate with internal teams to ensure seamless service delivery and customer satisfaction. - Identify opportunities for upselling and cross-selling products or services. - Stay updated with product knowledge, industry trends, and customer service best practices. - Handle escalations and complex customer issues with tact and professionalism. Shift Timings: - Shift 1: 6:00 AM to 3:00 PM - Shift 2: 3:00 PM to 12:00 AM Additional Benefits: - Meals provided during shifts. - Transportation facility: Pickup available at 6:00 AM or 12:00 AM. - Location: Bangalore Sarjapur / Marathahalli. Qualifications and Skills: - Proven experience in inbound and outbound sales, preferably in an international customer support environment. - Experience in managing HNI clients is highly desirable. - Excellent verbal and written communication skills in English. - Strong interpersonal and relationship-building skills. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Proficient in using CRM software and MS Office applications. - Customer-focused mindset with problem-solving abilities. - Flexibility to work in assigned shifts. Job Title: Customer Support Executive Location: Bangalore, India (Sarjapur / Marathahalli Area) Job Description: We are seeking a dynamic and experienced Customer Support Executive to join our team in Bangalore. The ideal candidate will have a strong background in inbound and outbound sales, international customer support, and managing High Net Worth Individual (HNI) clients. This role requires excellent communication skills, a customer-centric approach, and the ability to handle complex client requirements with professionalism and efficiency. Key Responsibilities: - Handle inbound and outbound sales calls to engage and support customers effectively. - Provide exceptional international customer support, addressing queries and resolving issues promptly. - Manage and nurture relationships with High Net Worth Individual (HNI) clients, ensuring personalized service and satisfaction. - Understand customer needs and offer appropriate solutions to enhance customer experience and drive sales. - Maintain accurate records of customer interactions, transactions, and feedback. - Collaborate with internal teams to ensure seamless service delivery and customer satisfaction. - Identify opportunities for upselling and cross-selling products or services. - Stay updated with product knowledge, industry trends, and customer service best practices. - Handle escalations and complex customer issues with tact and professionalism. Shift Timings: - Shift 1: 6:00 AM to 3:00 PM - Shift 2: 3:00 PM to 12:00 AM Additional Benefits: - Meals provided during shifts. - Transportation facility: Pickup available at 6:00 AM or 12:00 AM. - Location: Bangalore Sarjapur / Marathahalli. Qualifications and Skills: - Proven experience in inbound and outbound sales, preferably in an international customer support environment. - Experience in managing HNI clients is highly desirable. - Excellent verbal and written communication skills in English. - Strong interpersonal and relationship-building skills. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Proficient in using CRM software and MS Office applications. - Customer-focused mindset with problem-solving abilities. - Flexibility to work in assigned shifts. Education: - Bachelor’s degree in Business, Marketing, Communications, or a related field preferred. What We Offer: - Competitive salary and performance-based incentives. - Opportunity to work with a diverse and international client base. - Professional growth and development opportunities. - Supportive and collaborative work environment. - Meals and transportation facilities as mentioned. If you are passionate about delivering excellent customer service and have the skills to manage high-value clients, we would love to hear from you. Apply now to be a part of our growing team in Bangalore! - Bachelor’s degree in Business, Marketing, Communications, or a related field preferred. What We Offer: - Competitive salary and performance-based incentives. - Opportunity to work with a diverse and international client base. - Professional growth and development opportunities. - Supportive and collaborative work environment. - Meals and transportation facilities as mentioned. If you are passionate about delivering excellent customer service and have the skills to manage high-value clients, we would love to hear from you. Apply now to be a part of our growing team in Bangalore! Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Application Question(s): Are you comfortable working in rotational shifts (6:00 AM – 3:00 PM and 3:00 PM – 12:00 AM)? How many years of experience do you have in customer support? Are you comfortable communicating with international clients over phone and email? Have you worked with High Net Worth Individual (HNI) clients before? Have you handled inbound and outbound sales calls in a previous role? Can you come down for the interview? Education: Bachelor's (Preferred) Work Location: In person
Job Title: Field Sales Executive Location: Bangalore, India Job Description: We are looking for a motivated and results-driven Field Sales Executive with at least 1 year of experience to join our team in Bangalore. The ideal candidate will be responsible for driving sales growth of our subscription-based products by engaging directly with customers in the field, building strong relationships, and ensuring customer acquisition and retention. This role requires excellent communication skills, a customer-centric approach, and the ability to work independently while representing the company professionally. Key Responsibilities: - Conduct field visits to identify potential customers and generate leads for subscription-based products. - Present and explain the benefits and features of subscription plans to prospective clients, addressing their queries and concerns. - Convert leads into active subscribers and work towards maximizing subscription renewals and customer retention. - Build and maintain strong relationships with new and existing customers to ensure long-term satisfaction. - Achieve and exceed assigned sales targets and KPIs related to subscription acquisition and retention. - Collect market intelligence and competitor insights to identify new business opportunities and improve sales strategies. - Maintain accurate records of sales activities, customer interactions, and subscription status using CRM tools. - Collaborate with internal teams to ensure smooth onboarding and service delivery for subscribers. - Attend trade shows, exhibitions, and promotional events as required. - Manage time effectively and plan routes to maximize sales coverage within the assigned territory. Qualifications and Skills: - Minimum 1 year of proven experience in field sales, preferably with subscription-based or recurring revenue models. - Excellent verbal and written communication skills. - Strong interpersonal and relationship-building abilities. - Self-motivated with the ability to work independently and handle multiple tasks. - Proficient in CRM software and MS Office applications. - Valid driver’s license and willingness to travel extensively within Bangalore and surrounding areas. - Customer-focused mindset with problem-solving skills. Education: - Bachelor’s degree in Business, Marketing, or a related field preferred. What We Offer: - Competitive salary with performance-based incentives. - Opportunities for professional growth and career advancement. - Supportive and collaborative work environment. - Travel allowance and other benefits as applicable. Job Type: Full-time Pay: ₹25,000.44 - ₹40,000.11 per month Application Question(s): How many years of experience do you have in field sales? Are you proficient in using the CRM Software? How many years of experience do you have in selling the subscription based product? Are you comfortable using Excel and other tools to track your leads and performance? Work Location: In person
Job Title: Customer Support Executive Location: Bangalore, India (Sarjapur / Marathahalli Area) Job Description: We are seeking a dynamic and experienced Customer Support Executive to join our team in Bangalore. The ideal candidate will have a strong background in inbound and outbound sales, international customer support, and managing High Net Worth Individual (HNI) clients. This role requires excellent communication skills, a customer-centric approach, and the ability to handle complex client requirements with professionalism and efficiency. Key Responsibilities: - Handle inbound and outbound sales calls to engage and support customers effectively. - Provide exceptional international customer support, addressing queries and resolving issues promptly. - Manage and nurture relationships with High Net Worth Individual (HNI) clients, ensuring personalized service and satisfaction. - Understand customer needs and offer appropriate solutions to enhance customer experience and drive sales. - Maintain accurate records of customer interactions, transactions, and feedback. - Collaborate with internal teams to ensure seamless service delivery and customer satisfaction. - Identify opportunities for upselling and cross-selling products or services. - Stay updated with product knowledge, industry trends, and customer service best practices. - Handle escalations and complex customer issues with tact and professionalism. Shift Timings: - Shift 1: 6:00 AM to 3:00 PM - Shift 2: 3:00 PM to 12:00 AM Additional Benefits: - Meals provided during shifts. - Transportation facility: Pickup available at 6:00 AM or 12:00 AM. - Location: Bangalore Sarjapur / Marathahalli. Qualifications and Skills: - Proven experience in inbound and outbound sales, preferably in an international customer support environment. - Experience in managing HNI clients is highly desirable. - Excellent verbal and written communication skills in English. - Strong interpersonal and relationship-building skills. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Proficient in using CRM software and MS Office applications. - Customer-focused mindset with problem-solving abilities. - Flexibility to work in assigned shifts. Job Title: Customer Support Executive Location: Bangalore, India (Sarjapur / Marathahalli Area) Job Description: We are seeking a dynamic and experienced Customer Support Executive to join our team in Bangalore. The ideal candidate will have a strong background in inbound and outbound sales, international customer support, and managing High Net Worth Individual (HNI) clients. This role requires excellent communication skills, a customer-centric approach, and the ability to handle complex client requirements with professionalism and efficiency. Key Responsibilities: - Handle inbound and outbound sales calls to engage and support customers effectively. - Provide exceptional international customer support, addressing queries and resolving issues promptly. - Manage and nurture relationships with High Net Worth Individual (HNI) clients, ensuring personalized service and satisfaction. - Understand customer needs and offer appropriate solutions to enhance customer experience and drive sales. - Maintain accurate records of customer interactions, transactions, and feedback. - Collaborate with internal teams to ensure seamless service delivery and customer satisfaction. - Identify opportunities for upselling and cross-selling products or services. - Stay updated with product knowledge, industry trends, and customer service best practices. - Handle escalations and complex customer issues with tact and professionalism. Shift Timings: - Shift 1: 6:00 AM to 3:00 PM - Shift 2: 3:00 PM to 12:00 AM Additional Benefits: - Meals provided during shifts. - Transportation facility: Pickup available at 6:00 AM or 12:00 AM. - Location: Bangalore Sarjapur / Marathahalli. Qualifications and Skills: - Proven experience in inbound and outbound sales, preferably in an international customer support environment. - Experience in managing HNI clients is highly desirable. - Excellent verbal and written communication skills in English. - Strong interpersonal and relationship-building skills. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Proficient in using CRM software and MS Office applications. - Customer-focused mindset with problem-solving abilities. - Flexibility to work in assigned shifts. Education: - Bachelor’s degree in Business, Marketing, Communications, or a related field preferred. What We Offer: - Competitive salary and performance-based incentives. - Opportunity to work with a diverse and international client base. - Professional growth and development opportunities. - Supportive and collaborative work environment. - Meals and transportation facilities as mentioned. If you are passionate about delivering excellent customer service and have the skills to manage high-value clients, we would love to hear from you. Apply now to be a part of our growing team in Bangalore! - Bachelor’s degree in Business, Marketing, Communications, or a related field preferred. What We Offer: - Competitive salary and performance-based incentives. - Opportunity to work with a diverse and international client base. - Professional growth and development opportunities. - Supportive and collaborative work environment. - Meals and transportation facilities as mentioned. If you are passionate about delivering excellent customer service and have the skills to manage high-value clients, we would love to hear from you. Apply now to be a part of our growing team in Bangalore! Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Application Question(s): Are you comfortable working in rotational shifts (6:00 AM – 3:00 PM and 3:00 PM – 12:00 AM)? How many years of experience do you have in customer support? Are you comfortable communicating with international clients over phone and email? Have you worked with High Net Worth Individual (HNI) clients before? Have you handled inbound and outbound sales calls in a previous role? Can you come down for the interview? Education: Bachelor's (Preferred) Work Location: In person
Job Title: Field Sales Executive Location: Bangalore, India Job Description: We are looking for a motivated and results-driven Field Sales Executive with at least 1 year of experience to join our team in Bangalore. The ideal candidate will be responsible for driving sales growth of our subscription-based products by engaging directly with customers in the field, building strong relationships, and ensuring customer acquisition and retention. This role requires excellent communication skills, a customer-centric approach, and the ability to work independently while representing the company professionally. Key Responsibilities: - Conduct field visits to identify potential customers and generate leads for subscription-based products. - Present and explain the benefits and features of subscription plans to prospective clients, addressing their queries and concerns. - Convert leads into active subscribers and work towards maximizing subscription renewals and customer retention. - Build and maintain strong relationships with new and existing customers to ensure long-term satisfaction. - Achieve and exceed assigned sales targets and KPIs related to subscription acquisition and retention. - Collect market intelligence and competitor insights to identify new business opportunities and improve sales strategies. - Maintain accurate records of sales activities, customer interactions, and subscription status using CRM tools. - Collaborate with internal teams to ensure smooth onboarding and service delivery for subscribers. - Attend trade shows, exhibitions, and promotional events as required. - Manage time effectively and plan routes to maximize sales coverage within the assigned territory. Qualifications and Skills: - Minimum 1 year of proven experience in field sales, preferably with subscription-based or recurring revenue models. - Excellent verbal and written communication skills. - Strong interpersonal and relationship-building abilities. - Self-motivated with the ability to work independently and handle multiple tasks. - Proficient in CRM software and MS Office applications. - Valid driver’s license and willingness to travel extensively within Bangalore and surrounding areas. - Customer-focused mindset with problem-solving skills. Education: - Bachelor’s degree in Business, Marketing, or a related field preferred. What We Offer: - Competitive salary with performance-based incentives. - Opportunities for professional growth and career advancement. - Supportive and collaborative work environment. - Travel allowance and other benefits as applicable. Job Type: Full-time Pay: ₹25,000.44 - ₹40,000.11 per month Application Question(s): How many years of experience do you have in field sales? Are you proficient in using the CRM Software? How many years of experience do you have in selling the subscription based product? Are you comfortable using Excel and other tools to track your leads and performance? Work Location: In person