Field Service Technician II

As a Field Service Support Specialist, your role involves supporting the development of on-site installation, servicing, and repair processes for complex equipment and systems. You will deliver technical presentations to various audiences, including customers, industry peers, and competitors. Your responsibilities will include revising and correcting work instructions and customer-facing training guides for field installation specialists. Additionally, you will drive continuous improvement initiatives in field service and product development processes. Your key responsibilities will include: - Supporting the development of on-site installation, servicing, and repair processes - Providing technical presentations to customers, industry peers, and competitors - Revising and correcting work instructions and customer-facing training guides - Driving continuous improvement initiatives in field service and product development processes - Supporting cross-functional groups to resolve administrative difficulties related to equipment delivery and installation - Acting as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders No specific qualifications are mentioned in the provided job description.,