Install GPS tracking devices in vehicles (cars, trucks, fleet vehicles, etc.) at customer locations or workshops. Ensure proper wiring, calibration, and testing of GPS units to guarantee accurate functionality. Provide technical assistance during the GPS sales process. Help customers select the right GPS solutions based on their requirements. Demonstrate product features and explain usage to customers. Diagnose and repair GPS device faults or malfunctions. Perform regular maintenance and firmware upgrades on GPS hardware. Handle hardware replacement and troubleshooting in a timely manner. Attend to customer inquiries via phone, email, or in-person. Guide customers on proper usage and best practices for GPS tracking solutions. Resolve customer complaints and service issues with a professional and solution-oriented approach Maintain accurate service records for installations, repairs, and customer interactions. Report technical issues and escalate unresolved problems to the higher technical team.

More Jobs at GB TECH CORP

Field Service Technician

tambaram west, chennai

Experience: Not specified

INR 2 - 3 Lacs

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Field Service Technician