Field Service Engineer(freshers)

As an Onsite Technical & Customer Support Associate at Monotech Systems Ltd., your primary responsibilities will include providing installation, configuration, commissioning, key operator training, and troubleshooting services for Multi-branded Laser/ LED/ Ink-jet Production printers & Scanners. You will be required to meet Service Level Agreements (SLAs) to ensure customer satisfaction, cost control, and efficient diagnosis with minimal parts utilization. Additionally, meeting service revenue targets by offering post-sales services such as spares, AMC, click revenue, consumables, and enhancing customer retention through value-added services will be crucial. In this role, Pre-sales support activities like product demonstrations, sampling, achieving desired print quality, calibration, and color matching will also be part of your duties. You should be willing to work at any location across Pan India as this position is transferable. To qualify for this role, you should hold a Diploma in Electrical and Electronics Engineering (EEE) or Electronics and Communication Engineering (ECE), or an ITI certification. A minimum of 0-1 year of relevant experience related to the specified duties and responsibilities is required for this position. Monotech Systems Ltd., established in 1999, is a prominent manufacturer and comprehensive solution provider for the global printing and packaging industry. With a workforce of over 500 employees and branch offices in major cities and print centers across India, we specialize in importing and exporting a wide range of printing machines worldwide. We are currently hiring for positions in Mumbai, Chennai, Raipur, Guwahati, and Chandigarh. If you are interested in this opportunity, please send your resume to jobs@monotech.in. Benefits for this full-time position include cell phone reimbursement, health insurance, and provident fund. The work schedule is during day shifts, and there is a yearly bonus provided. As part of the application process, please answer the following questions: 1. What is your current salary 2. What is your expected salary 3. What is your notice period Education: - Diploma (Required) Experience: - Minimum 1 year in Electrical Engineering (Required) Work Location: In person For more information about our company, please visit our website at www.monotech.in.,