The Field Service Engineer position reports to the Area Service Manager - South I and is part of the India Equipment Services team located in Bangalore and will be working remotely to cover South I region. At Cytiva, our vision is, to advance future therapeutics from discovery to delivery.

What you will do:

Responsible for the Operational Perfection - installing, trouble shooting, planned maintenance of the various range of Single use, Downstream and other Equipment s sold by Cytiva (Filter validation systems, chromatography, Bioreactor, Analytical instruments).
Required to attend and close the service calls as per Cytiva Service Quality Encouraged to enforce to the Key Performance Index of Service Operation, Encouraged to assist in growing the service business by selling the AMC, Spares, Validation & Automation solutions to the customers
Make the commercial offers for the service offerings and follow up also encouraged to collect the payments from the customers for the services rendered and solutions sold.

Who you are:

Bachelors Degree/ Diploma in Instrumentation/ Electrical/ Mechanical / Electronics/ Electrical & Tele-Communications Engineering with minimum 3 years experience in equipment and associated devices related to Biopharmaceutical Industry in the production/research department or in Service/Maintenance dept. of the Biopharmaceutical Industry or as a service provider to Biopharmaceutical industry.
Ability to install, service and troubleshoot the equipment like Upstream Bio-reactors & Downstream Liquid Chromatography systems
Should have knowledge about validation services as per industry norms
Ability to learn the processes in Cytiva for reporting, escalations, revenue forecasting, travel.
Should be flexible to work during the off hours and Holidays to meet Customer expectations

At Cytiva we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cytiva can provide

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Field Service Engineer