Field Service Engineer

As a Field Service Engineer at Atlas Copco (India) Private Ltd., your role will involve achieving operational excellence in Service by improving customer satisfaction with high-end engineering service in the Machine Vision Solutions Business. Your responsibilities will include: - Providing technically comprehensive and continuous customer care - Ensuring realization of solutions at the client's premises as per the process - Providing maintenance and system-checks up to "high-end-system-tuning" - Conducting regular service checkups of installed systems and passing unsolved cases/issues to the responsible point of contact - Completing and submitting reports after successful field execution - Actively seeking customer feedback to drive customer satisfaction and deliver value - Readiness to travel is a must Qualifications required for this role include: - Diploma/Degree in Engineering (e.g. automation technology, electrical engineering, mechanical engineering, machine vision, or computer science) - Training as a technician or mechatronics technician will be an advantage - Experience in service, ideally in sectors like special machine construction, plant construction, and/or automation solutions Personal attributes we are looking for in you: - Convincing with flexibility and resilience - Result-driven individual with an independent working style - High level of teamwork-orientation with the Global team (remote working) - Thriving on personal responsibility and being customer-oriented - Willingness to travel across India and occasionally globally - Very good written and spoken English skills - Very good IT skills, especially in MS Office applications The company, Atlas Copco (India) Private Ltd., is committed to fostering a diverse and inclusive work environment where bright ideas come from all team members. Embracing unique perspectives leads to innovation, and together, we build a culture where differences are valued, and a deep sense of purpose and belonging is shared. Location can be flexible for the right candidate. If you are passionate about working with the latest technologies, sustainable innovations, and being part of a team that encourages your ideas and continuous learning, then this Field Service Engineer position at Atlas Copco (India) Private Ltd. might be the perfect fit for you. Join us on our journey for a better tomorrow.,