Field Sales On Boarding Executive

Tasks :1. Onboarding of Beauticians and Salon owners2. Listing and KYC3. Basic Training and reporting support.Company Description

Oxi9 Essentials Pvt Ltd has been successfully operating across India since 2011. We offer clinically proven, high-performing, international quality herbal skincare and hair care products. Our mobile apps, Oxi9 Expert and Oxi9 Beauty, provide exclusive solutions for beauticians. We prioritize research and ethical manufacturing, ensuring our products are paraben-free, sulfate-free, and never tested on animals. Our mission is to empower people worldwide and reach 10 million beauticians by 2030, serving a billion customer users in the process.

Role Description

This is a full-time on-site role for an Onboarding Specialist located in Surat. The Onboarding Specialist will be responsible for guiding and assisting new clients through the onboarding process, ensuring a smooth transition and positive experience. Daily tasks include conducting onboarding sessions, addressing client inquiries, providing training on our products and applications, and collaborating with other teams to address any issues that arise. This role requires excellent communication and interpersonal skills to build strong relationships with clients.

Qualifications

• Proficient in Customer Onboarding and Client Onboarding processes
• Strong Interpersonal Skills and Communication abilities
• Effective Analytical Skills to evaluate onboarding success and improve processes
• Ability to work on-site in Surat and collaborate with various teams
• Bachelor’s degree in Business, Communications, or a related field is preferred
• Previous experience in customer service or client relations is a plus