Field Operations Specialist

Designation

Experience

Locations

Key Responsibilities:

• Maintain effective communication with drivers and vehicle owners to ensure smooth daily operations. • Ensure provisional attendance tracking and timely vehicle placements at designated locations.

• Manage helpers efficiently and coordinate the arrangement of ad-hoc resources as required.

• Establish and maintain a cordial relationship with the client’s local team, addressing escalations and providing necessary reports to managers.

• Ensure all vehicle, driver, and owner-related documents are up to date and readily available.

• Coordinate with drivers/owners to collect all trip-related documents (PODs, invoices, etc.) on time.

• Regularly update vehicle attendance, kilometres covered, and working hours in the FO app.

• Train drivers on the usage of technology and applications such as the Driver App and FO App.

• Handle cash collection and ensure timely submission to the designated department.

• Maintain professional grooming standards and adhere to company guidelines.

Required Technical Skills:

• Good Communication Skills

• Ability to Read and Write English

• Basic MS Excel knowledge.

• Must have a smart phone.

• Must have a Bike and Valid driving license

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