Field Executive

Job Summary

The Field Leader is at the forefront of our operations, responsible for delivering exceptional client experiences. This role involves expertly managing client interactions, conducting tailored training sessions, ensuring accurate field documentation, overseeing loan collections, and resolving issues promptly. The Field Leader is integral to achieving organizational goals by fostering trust and ensuring operational excellence in the field.

Job Details

• Designation: Field Leader
• Workplace Type: On-site
• Employment Type: Full-Time

Roles and Responsibilities

• Manage a caseload of at least 650 clients, ensuring their concerns and needs are addressed efficiently.
• Facilitate loan disbursements ranging from ₹15 to ₹20 lakh monthly, adhering to company policies.
• Conduct Credit and Group Training (CGT) sessions to empower clients with financial management skills.
• Ensure timely and complete collection of loan repayments, proactively minimizing delinquencies and defaults.
• Perform Loan Utilization Checks to verify the appropriate use of disbursed funds.
• Maintain full coverage of all households in the assigned portfolio, ensuring no eligible client is overlooked.
• Conduct thorough Know Your Customer (KYC) verifications, meeting regulatory and organizational standards.
• Implement Best Client Selection by identifying high-potential clients based on creditworthiness and repayment history.
• Perform Income Parameter Analysis to evaluate clients’ repayment capacity and customize loan offerings.

Skills Required

• Client Handling: Professional, empathetic, and efficient management of client interactions.
• Field Work: Conduct on-site visits to assess client needs and verify information.
• Monitoring: Proactively track client accounts to ensure loan compliance and address any issues.
• Technology Proficiency: Skilled in using computers and mobile devices for record-keeping, communication, and transactions.
• Bike Riding: Efficient navigation between client locations and the office for timely service delivery.
• Adaptability: Eagerness to learn new skills and embrace professional growth opportunities.

Education and Experience

• Minimum Qualification: 12th Grade
• Open to both freshers and experienced candidates.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹23,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Life insurance
• Provident Fund

Schedule:

• Day shift
• Monday to Friday

Supplemental Pay:

• Yearly bonus

Ability to commute/relocate:

• Damla, Haryana: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Language:

• Hindi (Required)

Work Location: In person