Field Engineer - L1

NTT DATA Business Solutions

3 - 8 years

5 - 10 Lacs

Bengaluru

Posted:1 day ago| Platform:

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Skills Required

IT services Application support Computer hardware Technology consulting Artificial Intelligence End User Support Operating system installation Antivirus Management Vendor

Work Mode

Work from Office

Job Type

Full Time

Job Description

Req ID: 327614

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Field Engineer - L1 to join our team in Bangalore, Karn taka (IN-KA), India (IN).

Min 3 years experience in IT End user support
Experience in assemble and de-assemble Desktop and Laptop computer hardware.
Troubleshoot desktop and laptop hardware.
Clear understanding and hands-on experience of Microsoft windows client operating system installation, update, upgrade, and migration.
Experience of various application installation and basic troubleshooting
Hands-on experience on one or more Antivirus application support.
Basic understanding of networking, hands on network cable crimping and basic troubleshooting.
Printer troubleshooting, toner replacement.
Incident and Change Request support to users.
Fieldwork support.
Working experience in Azure / Intune and MS product.
Experienced to communicate and manage vendor support.
Focal point to manage and arrange pre-requisites for vendor support, escort and facilitate vendor support as per need.
Willing to extend standard working hours whenever applicable to ensure IT services are up and running.
Professional verbal and written communication in English (and other local languages preferred).
Lab computer support may be required.

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