Field Application Engineer

Location:

Designation

About Glomore Elector-Tech Solutions LLP -

We are a full-service turnkey provider of value-added electronics components solutions to the power, telecom, consumer, industrial, automotive, and medical markets. Previously known as Relaytronics and Evolute Solutions-Industrial Electronics Division, Glomore Electro-Tech Solutions is actually a 40-year-old legacy business under the umbrella brand of Evolute Group of companies. Today, we have carved a name for ourselves by providing various industrial high-quality electronic components and innovative, future-oriented solutions. In the face of advancing globalization, we are continually expanding our worldwide network, positioning ourselves as close to our customers as possible. Leone a range of electromechanical relays is one of our star products, manufacturing the most optimum quality relays at competitive rates catering to diverse applications across industry domains.

Field Application Engineer:

Field Application Engineer (FAE)

The opportunity:

You will have an amazing opportunity to be part of a dynamic team of professionals from diverse business backgrounds. You'll also gain the chance to enhance and expand your knowledge of high-quality industrial electronic components, semiconductors, and innovative, future-oriented solutions while learning about emerging technologies and market trends for future growth.

Key responsibilities include:

Strategic responsibilities -

• Develop tailored technical solutions for customers by understanding their application requirements and aligning them with the companys semiconductor and electronic component products.
• Provide technical expertise in meetings, product demonstrations, and presentations to help drive solution-based selling.
• Collaborate with the sales and business development teams to support strategic account wins through technical expertise during pre-sales activities.
• Ensure long-term account success by providing continuous post-sales technical support and driving customer retention and loyalty.
• Develop unique technical value propositions to differentiate the companys offerings in a competitive electronic components and semiconductor landscape.

Functional responsibilities -

• Assist customers in integrating semiconductors and electronic components into their systems, providing technical advice on the design and application.
• Provide technical guidance and support during the pre-sales process, address customer inquiries and develop solutions
• Offer ongoing technical assistance to customers after the sale, helping them troubleshoot issues and optimize product performance.
• Facilitating customers during design-in to design-win process in terms of Hardware and software support. Collaborate with venders and ensure successful implementation.
• Coordinate with supply chain and operations teams to ensure timely delivery of components and support customer production schedules.
• Conduct training for customers, partners, and internal teams to improve product understanding and drive market adoption
• Work closely with product management, sales, and marketing teams to ensure customer satisfaction.
• Perform market research, competition analysis of competing products & Brands, market trends.
• Preparing & Managing product data, datasheets, certifications and related documents.
• Preparing MIS, trackers, and other reports.

Qualifications:

• Bachelors degree in Electronics / Telecommunication / Industrial Electronics engineering.
• 4 ~ 6+ years of experience in the semiconductor or electronics components industry.
• Strong technical background in semiconductor products and applications.
• Experience in customer-facing technical roles, with a focus on providing solutions-based support.
• Good analytical and troubleshooting, product know-how, design related skills.
• Excellent communication and presentation skills.
• Strong knowledge of the industry, products and market trends.
• Should know product management of electronics components and semiconductor products.
• Flexible to travel PAN India.

Skills:

• Deep technical knowledge of electronic components and semiconductor technologies, their functions and applications.
• Ability to translate complex technical information into actionable business insights.
• Familiarity with embedded systems design and programming C/C++, Python, H/W integration.
• Expertise in diagnosing and resolving technical issues in customer applications and products.
• Experience with product testing, validation, and providing performance feedback.
• Ability to create & review datasheets, user manuals, application notes, and other documents.
• Effective cross-functional collaboration and teamwork abilities.
• Collaborating with suppliers and vendors, good negotiation skills.
• Strong project management and organizational skills.
• Should be competent in MS office, Presentation, emails etc.
• Prioritizing and time management for every task and following SOPs.

Key attributes for success:

• Customer centric approach and creating the best experience.
• Must be a continuous learner of latest trends and technological and capable of delivering the best value.
• Analytical skills in order to identify the root cause to solve the problem.
• Team player and building team-trust, must be able to work collaboratively with team.
• Good prioritization skills able meet to deadlines.
• A leader who can communicate an inspired vision and a sense of core purpose and motivate the entire organization.

Why Join us:

• Be part of a rapidly growing industry with cutting-edge technology and market-leading products.
• Work with a talented team of engineers and innovators driving the future of electronics components and semiconductor technology.
• Opportunities for professional development, growth, and competitive compensation.
• Already worked as a Field Application Engineer for electronics components and semiconductor industry, and will have chance to learn more about industry, technology, and solution.