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NESFB
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Field and Collection Executive

Field and Collection Executive

NESFB

1 - 5 years

0 - 3 Lacs

Bengaluru

Posted:1 month ago| Platform:

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Skills Required

Field Collections Payment Collection Debt Recovery

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary: We are seeking a motivated and responsible Field Collection Executive to manage and execute the collection of outstanding dues from customers. The role involves visiting clients/customers at their premises to recover pending payments in a timely and professional manner, maintaining good customer relations, and ensuring compliance with company policies and legal guidelines. Key Responsibilities: Visit customers as per the collection schedule to collect overdue payments. Educate customers about payment terms, consequences of non-payment, and resolve basic disputes. Maintain daily records of collections and submit detailed reports to the reporting manager. Follow up via phone calls or in-person visits on defaulted accounts. Escalate issues or legal cases to the appropriate department when required. Ensure compliance with companys code of conduct and ethical standards. Key Skills & Competencies: Good communication and negotiation skills. Basic understanding of financial documents and processes. Ability to handle difficult conversations professionally. Familiarity with local geography and routes (for field visits). High level of integrity and reliability. Qualification & Experience: Minimum HSC/12th Pass (Graduate preferred). 13 years of experience in collections, recovery, or field operations. Two-wheeler with valid driving license (mandatory). Work Conditions: Extensive fieldwork and travel within assigned territory. Flexible to work odd hours and weekends, if necessary. Note: Kannada language is Mandatory

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Field and Collection Executive