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Field and Collection Executive

1 - 3 years

1 - 3 Lacs

Hyderabad Bengaluru Mumbai (All Areas)

Posted:8 hours ago| Platform: Naukri logo

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Skills Required

Loan Collection Collections Process Debt Recovery Cash Collection Payment Collection Field Collections

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Visit customers in the field to collect pending loan repayments. Explain outstanding dues, EMI structure, and consequences of non-payment. Negotiate and convince borrowers for timely payments. Update collection status and remarks in the system daily. Coordinate with telecallers and back-office teams for follow-ups. Verify addresses and documents if required. Ensure collections are in line with company policies and timelines. Maintain professional conduct while dealing with customers. Preferred candidate profile :- Experience in loan collections, preferably in NBFCs or payday loan companies Familiar with field recovery processes for salary loans, personal loans, or short-term loans Comfortable with daily field visits and travel within assigned areas Good negotiation and communication skills Basic understanding of EMI calculations and recovery terms Should own a smartphone and preferably a two-wheeler Local language fluency is a must Perks and benefits Fixed monthly salary Performance-based incentives Travel allowance (as per company policy) ESIC & PF benefits (as per eligibility) On-the-job training and support Opportunity for growth and promotion within the company Friendly and supportive work environment

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Field and Collection Executive

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