Female Customer Service Representative

Job Title: Female Customer Service Representative
Location: Zirakpur, Punjab (Near Cosmo Mall)
Job Type: Work from Office
Experience Required: 1–2 Years
Salary: ₹15,000 – ₹20,000 per month (No deductions)
Industry: Health, Wellness & Nutrition

About the Role

We are seeking a Female Customer Service Representative who will be the first point of contact for our customers. The ideal candidate should have excellent communication skills, a customer-focused attitude, and the ability to manage queries efficiently while supporting backend operations such as data entry.

Key Responsibilities

• Answer and manage inbound/outbound customer calls in a professional and courteous manner.
• Provide accurate information about diet plans, services, and updates.
• Assist customers in understanding their personalized diet charts and address basic queries.
• Record and maintain logs of all customer interactions and feedback.
• Coordinate with the nutrition and sales teams to ensure smooth communication and timely service delivery.
• Handle data entry tasks with accuracy and support backend operations when required.
• Follow up with customers to ensure satisfaction and resolve issues promptly.

Requirements

• Female candidates only.
• 1–2 years of experience in customer service, call center, or front desk roles (preferred).
• Strong communication skills in Hindi and English (verbal & written).
• Basic knowledge of MS Office (Excel, Word, Email handling).
• Ability to multitask, stay organized, and work in a fast-paced environment.
• Pleasant personality with a customer-first approach.

What We Offer

• Competitive fixed salary package.
• Supportive training and onboarding.
• Exposure to the health and wellness industry.
• Career growth opportunities in a dynamic organization.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Leave encashment
• Paid time off

Ability to commute/relocate:

• Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (Required)

Experience:

• work: 1 year (Preferred)

Location:

• Zirakpur, Punjab (Preferred)

Work Location: In person

Speak with the employer
+91 9056455540