Female Customer Service Representative

0 - 2 years

2 - 3 Lacs

Posted:3 weeks ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Opening: Female Customer Calling Executive

Location: OKHLA NEW DELHI
Job Type: Full-Time
Experience: 0–2 years (Freshers are welcome)
Salary: 15000-24000 per month

About the Role:
We are looking for a proactive and customer-focused Female Customer Calling Executive to join our team. Your primary responsibility will be to make outbound calls, follow up with customers, and provide information about our products/services while ensuring a positive customer experience.

Key Responsibilities:

  • Make outbound calls to potential and existing customers
  • Handle customer inquiries professionally and efficiently
  • Follow scripts and sales guidelines where required
  • Maintain accurate call records and update CRM systems
  • Achieve daily/weekly calling targets
  • Collect feedback and escalate customer concerns when necessary

Requirements:

  • Good communication skills ( English is very important)
  • Basic computer knowledge
  • Positive attitude and a customer-first mindset
  • Ability to work independently and as part of a team
  • Prior experience in telecalling/customer service is a plus

Perks:

  • Performance-based incentives
  • Friendly work environment
  • Training provided

Job Type: Full-time

Pay: ₹22,000.00 - ₹26,000.00 per month

Language:

  • English (Preferred)
  • Hindi (Preferred)

Work Location: In person

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